Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,119 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. One of the new tires I purchased was out of shape, due to the packaging it was in.”

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Posted 7 months ago

“Very helpful staff who answered my initial phone call and assistem me in finding the parts required on their website and completing the order. Order processing and delivery was very quick. Great friendly and a complete service. Thanks again for a fantastic service”

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Posted 7 months ago

“Quick delivery, bikes as described.”

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Posted 8 months ago

“Ppppperfect AAA +++ I'll be back for sure I was very happy indeed, mark”

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Posted 8 months ago

“I ordered two bikes that turned up fairly quickly and are exactly what I ordered. Very happy.”

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Posted 8 months ago

“Excellent company to deal with. Prompt service from Shane.”

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Posted 8 months ago

“Good communication”

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Posted 8 months ago

“Leon Cycles have been very good to deal with. Answered all my questions re servicing / warranty etc. I had a slight issue when my bike arrived. The plastic seal around the seat mounting was broken away (happened in transit) I contacted Leon Cycle Australia and without any hesitation a new part was sent out immediately to replace it. Easy to replace as it just slots in. I was very impressed with their response and service and it has given me confidence to buy again from them when I purchase an ebike for my husband.”

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Posted 8 months ago

“Fast delivery arrived safely and a fantastic bike to ride.”

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Posted 8 months ago

“Great bike for my age . I want to buy one for my wife in a month”

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Posted 8 months ago

“Ordering was very smooth and easy. Great support from staff in clarifying the order. All parts delivered in quick time and well packaged. Excellent service.”

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Posted 8 months ago

“Fast & efficent what more could you ask for!”

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Posted 8 months ago

“Early days in my relationship with Leon Cycles so am keen to find out how good their after sales and support is.”

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Posted 8 months ago

“Leon Bikes always respond quickly to all my questions regarding my NCM Miami Ebike, there backup service is what you can be sure of when making purchases through them. I just ordered a hot up thumb throttle replacement that was sent to me promptly and was easy to fit.”

Leon Cycle Australia and New Zealand 5 star review on 29th January 2026

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Posted 8 months ago

“Haven't received nothing very disapointing”

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Posted 8 months ago

“Although the bikes are good, they did not come with any instructions. We paid for delivery but they would only deliver to the closest town which was only 4 km away from our house.”

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Posted 8 months ago

“Haven’t received the bags yet still waiting hopefully see them soon.”

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Posted 8 months ago

“Leon cycle takes ownership of problems associated with products they sell. My controller got damaged as I was adding accessories to the power post controller. This was bad advice from someone else. The correct solution was to branch off the power line pre-controller straight off the battery. No problems arose. The change was related to my passion for safety. The signal lights and car horn work great. Leon knew that my ebike was dead in the water when I damaged the controller. Leon cycle moved heaven and earth to get a new controller. I needed a light for my NCM and a bike on the showroom floor was cannibalised for expediency. This is because it would have taken time to find the spare light in the inventory.”

Leon Cycle Australia and New Zealand 5 star review on 19th January 2026

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Posted 8 months ago

“Very professional and supportive purchasing and delivery experience. Assistance to support our decision making was appreciated.”

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Posted 9 months ago

“The purchase and delivery response was very quick.”

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Posted 9 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,119 reviews