Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 1,069 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 6th May 2026

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

Helpful Report

Posted 8 months ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

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Posted 8 months ago

“Ordered medium bike received large.”

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Posted 8 months ago

“Simple to order, delivery only took 2 days....excellent..no problems”

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Posted 8 months ago

“Excellent Service and product. Loving it.”

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Posted 8 months ago

“Very good”

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Posted 8 months ago

“Outstanding service with special thanks to Christian and Shane. Best Ebike ever.”

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Posted 8 months ago

“Good friendly service”

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Posted 8 months ago

“Easy to install and worked as expected”

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Posted 8 months ago

“Great customer support and service. Going the extra mile was not a problem to make sure I was happy with the repair. Many thanks.”

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Posted 8 months ago

“Excellent and reliable ebike”

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Posted 9 months ago

“I ordered a part I needed on the internet & it arrived a few days later. Great company to deal with and would recommend to anyone.”

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Posted 9 months ago

“Ordered on 16/7 . Not here in 15 days. Said it would be here today drive 4 hours one way not there.”

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Posted 9 months ago

“Still awaiting delivery”

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Posted 9 months ago

“Hi all I am very happy with my recent purchase of the Paris Max N8R 36 Also the Heavy Duty Lock provided with it . BS Armstrong Creek.”

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Posted 9 months ago

“Shane at Leon Cycles, is very professional, pleasant and full of knowledge. I’ve made quite a few purchases in the past, and Shame has always been exceptional in his work manner. Keep up the great work. As for the charger, I have spoken to Shane regarding the return as I have found my charger, and don’t require 2.”

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Posted 9 months ago

“The team at Leon were very helpful diagnosing my dad's bike charger problem over the phone and the replacement part come quickly. The bike has been fantastic.”

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Posted 9 months ago

“They were happy to assist me in finding a similar cable for what I needed and even double checked it would fit. Just the plug pins didn't match”

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

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Posted 9 months ago

“Rotor came with bolts and was easy to fit. Surface was covered so it was clean. Slotted into brake pads and worked perfectly. Top product.”

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Posted 9 months ago

“Great transaction all round.”

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Posted 9 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,069 reviews