Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon cycle takes ownership of problems associated with products they sell. My controller got damaged as I was adding accessories to the power post controller. This was bad advice from someone else. The correct solution was to branch off the power line pre-controller straight off the battery. No problems arose. The change was related to my passion for safety. The signal lights and car horn work great. Leon knew that my ebike was dead in the water when I damaged the controller. Leon cycle moved heaven and earth to get a new controller. I needed a light for my NCM and a bike on the showroom floor was cannibalised for expediency. This is because it would have taken time to find the spare light in the inventory.”

Leon Cycle Australia and New Zealand 5 star review on 19th January 2026

Helpful Report

Posted 9 months ago

“Very professional and supportive purchasing and delivery experience. Assistance to support our decision making was appreciated.”

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Posted 9 months ago

“The purchase and delivery response was very quick.”

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Posted 9 months ago

“quick and easy drove down picked up bike very friendly and answered my million questions gave me the time of day.”

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Posted 9 months ago

“Daughter is loving riding the bike, so swift, had to charge battery only once a week… riding is smooth and tough when needed. Solid quality.”

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Posted 9 months ago

“Fast delivery”

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Posted 9 months ago

“Good honest and reliable service.”

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Posted 9 months ago

“Can you tell me when I’m going to receive the bike”

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Posted 9 months ago

“Firstly, I’m very happy indeed with my bike purchase with NCM. The customer service particularly with Shane has been totally excellent. Pleasure doing business and highly recommend.”

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Posted 9 months ago

“Very good quality, gears already set so no need struggling with them, very simple and easy assembly (but some instructions would have been good. Suspension works well as does the elcetric assist so very comfortable to ride.”

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Posted 10 months ago

“great service great bike. highly recommend”

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Posted 10 months ago

“always good service.parts fits and working well. thank you”

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Posted 10 months ago

“So far so good”

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Posted 10 months ago

“They helped me find the part and promptly shipped it, id reccomend ghia group for any ebike purchase”

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Posted 10 months ago

“These guys have been great”

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Posted 10 months ago

“They were awesome good response time and got things sorted asap would highly recommend”

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Posted 10 months ago

“This was a warranty replacement item. Whole process was handled very promptly and efficiently by Leon cycles. Very happy with the service”

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Posted 10 months ago

“Efficient and quick in responding to queries.”

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Posted 10 months ago

“We are very happy with our recent purchases. Questions we had were answered quickly and professionally. We received our items within days and in very good condition. Would highly recommend.”

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Posted 10 months ago

“Rang Leon to get some advice on purchase and was answered promptly by staff who were very helpful. Ordered online which went smoothly and easily. Had some minor transit damage. Contacted Leon and got fast reply and quick resolution. Very happy with whole process. Staff seem to be very interested in providing great service.”

Helpful Report

Posted 10 months ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews