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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 1,056 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 1,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 30th March 2026

Leon Cycle Australia and New Zealand 5 star review on 30th January 2026

Michael Woodbury

Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Nicholas Cordini

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful, had the part I needed, and delivery was timely.”

Helpful Report

(Australia) - Posted 1 year ago

“Needed some new keys which weren't in stock. They emailed me when they arrived and went and picked them up. A great team and very helpful.”

Helpful Report

(Australia) - Posted 1 year ago

“My bike's charger went on the blink recently so I sent in my daughter with both the charger and battery to make sure that it wasn't the battery causing problems, and they were able to confirm that it was only the charger needing replacement.”

Helpful Report

(Australia) - Posted 1 year ago

“The spokes for my bike were exact replacements and fitted perfectly.”

Helpful Report

(Australia) - Posted 1 year ago

“Still waiting for it”

Helpful Report

(Australia) - Posted 1 year ago

“Perfect. Fast shipping. Great communication. Very happy.”

Helpful Report

(Australia) - Posted 1 year ago

“Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.”

Helpful Report

Posted 1 year ago

“My Miami cruiser I purchased is a fantastic e-bike. I’d definitely buy another one from this company, which I will be in the future. The after care help I got from Shane from Leon cycles was great. As I wanted to up grade my wheels to customise our cycle tracks in Tasmania. Thank you Shane and your team.”

Helpful Report

(Australia) - Posted 1 year ago

“Good service from these guys at a fair price. Would recommend them and happily buy my next E bike from them.”

Helpful Report

(Australia) - Posted 1 year ago

“I needed a new BMS for my moscow. Shane went out of his way to help. I was pleased as I live in the UK and he is in Melbourne. Great service mate.”

Helpful Report

(Australia) - Posted 1 year ago

“The rear brake kit for NCM Aspen+ had all components including left hand brake lever - except the hydraulic tube was not long enough to reach the rear hub. It was only long enough for the front brake hub. I'm waiting for a hydraulic tube of the correct length. The rear brake on gravel surfaces is more important than the front brake!”

Helpful Report

(Australia) - Posted 1 year ago

“Found leon cycle good to deal with on the phone and in store ,very knowledgeable .”

Helpful Report

(Australia) - Posted 1 year ago

“The rear free-wheeling I purchased was faulty”

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(Australia) - Posted 1 year ago

“An alluring showroom with attentive non sales based staff who are riders themselves. And the bikes we've bought have been everything we wanted.”

Helpful Report

(Australia) - Posted 1 year ago

“I'm really happy with this bike .I'm not super fit but I've done 60km in 1 week I'm stoked”

Helpful Report

Posted 1 year ago

“A1 service and advice in person and on the phone.”

Helpful Report

(Australia) - Posted 1 year ago

“Great service and great delivery time…A1”

Helpful Report

(Australia) - Posted 1 year ago

“Overall I had a good experience, staff was friendly and efficient.The bike is comfy and solid, battery around the 100km as mentioned. But I only used my bike twice and the front brakes pads are very noisy and not smooth. I took a day off to bring it back to the shop for a check but they couldn't fix the issue as it was the same with all the bikes. Since I brought it back it is getting worst so much that I am only using the rear brakes. I will keep using it but disappointed of the quality of some parts.”

Helpful Report

(Australia) - Posted 1 year ago

“Better if I didn’t have to buy a new computer”

Helpful Report

(Australia) - Posted 1 year ago

“Good customer service and good solving the problem”

Helpful Report

(Australia) - Posted 1 year ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 1,056 reviews