Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,119 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi , service was great. I did order one part - on line and then spoke to the WA store (who were very helpful) before ordering another part on line.Unfortunately because I placed two seperate orders I was charged 2 x freight charges but on receipt of the products - the two separate orders arrived in the same box. I also ordered an unrestricted display unit but unsure what I have actually received (yet to be installed and hopefully not limited to 25km.) Freight did take a lot longer than expected. Kind regards Hal”

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Posted 1 year ago

“I bought the NCM M3, Best part was the flat rate delivery fee! Cost $1999 for the bike and it performs amazingly, Have had it for 2-3 weeks now and not had any problems whatsoever so ever. I definitely recommend this e-mtb for your first electric bike! The only downside is I ordered the white version and i got a call and got told i could only get the black one! Very disappointing.”

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Posted 1 year ago

“Fast and efficient service and great comms from the purchasing department.”

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Posted 1 year ago

“Thanks for your fast response the new part is working great very happy thank you again”

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Posted 1 year ago

“bikes at the price level for our customers' that being local and travellers. The only issue is delivery time”

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Posted 1 year ago

“very happy with sales shane”

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Posted 1 year ago

“The Moscow has been great and the service from the Malaga Perth guys has been terrefic.”

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Posted 1 year ago

“Worked fine”

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Posted 1 year ago

“The boys at Leon cycles were very easy to deal with, fast delivery, and great product as always. Cheers guys”

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Posted 1 year ago

“I had a few small issues with my NCM7 with the battery but the staff has been so helpful each time going far beyond there means to help”

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Posted 1 year ago

“I needed a part for my NCM MILANO PLUS. Not to be found in Europe. Contacted Leon Cycle Australia. Actually, Leon Cycle Australia does not ship to Europe, but employee Shane helped me perfectly and came up with a way to ship anyway. part has now arrived and I am very happy with it. Shane, thank you so much for your effort and cooperation!!!”

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Posted 1 year ago

“Quick response.”

Leon Cycle Australia and New Zealand 5 star review on 25th August 2025

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Posted 1 year ago

“Ordered medium bike received large.”

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Posted 1 year ago

“Simple to order, delivery only took 2 days....excellent..no problems”

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Posted 1 year ago

“Excellent Service and product. Loving it.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Outstanding service with special thanks to Christian and Shane. Best Ebike ever.”

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Posted 1 year ago

“Good friendly service”

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Posted 1 year ago

“Easy to install and worked as expected”

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Posted 1 year ago

“Great customer support and service. Going the extra mile was not a problem to make sure I was happy with the repair. Many thanks.”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,119 reviews