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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 812 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 812 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 26th May 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 13th July 2023

Leon Cycle Australia and New Zealand 5 star review on 26th May 2023

Leon Cycle Australia and New Zealand 5 star review on 26th May 2023

Leon Cycle Australia and New Zealand 5 star review on 4th April 2023

Aleksander Drazic

Leon Cycle Australia and New Zealand 5 star review on 4th April 2023

Aleksander Drazic

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order process. Delivery time as promised. Very happy with service.”

Posted 1 year ago

“Excellent service from Leons Cycles had a wrong part supplied with the right part posted for free thanku”

Posted 1 year ago

“Leon Cycle Australia is a fantastic online bike shop that truly cares about its customers. Recently, I had an issue with a part on my NCM Moscow Plus breaking while riding, but the customer support team was incredibly easy to chat with and quickly resolved the issue by providing me with a free replacement part. I've purchased multiple items from this shop in the past and have always been impressed with their high-quality products and excellent customer service. Thanks to their helpful team, I can confidently say that I will be a loyal customer for years to come. I highly recommend Leon Cycle Australia to anyone looking for a reliable and trustworthy online bike shop.”

Posted 1 year ago

“Took way too long to get here.”

Posted 1 year ago

“Customer service resolved all my concerns before buying. However, it would be much better if the website provide technical details on some of their products.”

Posted 1 year ago

“It would be nice to actually receive the part that is fully paid for instead of it sitting in the Warehouse still!!! Numerous phone calls to follow up but nobody is available, can’t even leave a message. Terrible service! I might cancel the payment and buy from overseas, the part will be cheaper and probably get here sooner. Very unhappy customer.”

Posted 1 year ago

“Great service from Phil,5 out 5.”

Posted 1 year ago

“Thanks guys bike like new again see u soon”

Posted 1 year ago

“I recently purchased an NCM Milano from the Richmond Vic, shop. The service was excellent and having had the bike for about 4 weeks now am enjoying the experience that the Electric function provides on the hilly roads near our home. The `step through` is enabling my wife to also share the experience. GS Anglesea”

Posted 1 year ago

“My grandson’s bike kickstand needed attention so we went to Leon Cycle SA on Flinders Street. Ashton welcomed us at the door and immediately said, “We’ll fix that.” Ashton included four-year-old Jasper in the operation, and within a minute or two all was good. Ashton is the type of employee that is ‘gold’. He did not charge us and walked us out the door together. What a pleasant man. Thanks heaps, Ashton.”

Posted 1 year ago

“VERY EASY TO ORDER ONLINE . PROMPT DELIVERY TOO .”

Posted 1 year ago

“Leon Cycles are friendly & dependable. They are so good that I have purchased two e bikes from them & would buy another if I had enough money.”

Posted 1 year ago

“great company to deal with and a great bike thanks heaps. steve.”

Posted 1 year ago

“Great service and a great deal on my new e-bike. Very helpful and knowledgeable staff”

Posted 1 year ago

“I bought a Milano plus and Paris from the Adelaide store great bikes and great service highly recommended”

Posted 1 year ago

“Very pleased with both NCM bicycles received from Leon and look forward to taking them on our next caravan trip.”

Posted 1 year ago

“Great service from Phil . Extremely helpful. Very knowledgeable in all aspects . Fantastic bike and would definitely recommend NCR electric bicycles and Leon Cycles”

Posted 1 year ago

“The parts I ordered didn't fit. The Leon Cycle website wasn't up to date and didn't show the latest products which would have fitted my bike. But the helpful customer service department sorted rectified the problem in no time. A website with lots more info and specifications would make it a 5 star rating.”

Posted 1 year ago

“I was extremely happy with the service and the products supplied. Some were not listed in the spare parts list but were supplied without any issues.”

Posted 1 year ago

“Ordered a battery from Leon. Took three days for them to action the order, now has been 30 days and still not received. Leon make no effort to find the item saying its the couriers fault.”

Posted 1 year ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 812 reviews