Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,119 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and reliable ebike”

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Posted 1 year ago

“I ordered a part I needed on the internet & it arrived a few days later. Great company to deal with and would recommend to anyone.”

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Posted 1 year ago

“Ordered on 16/7 . Not here in 15 days. Said it would be here today drive 4 hours one way not there.”

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Posted 1 year ago

“Still awaiting delivery”

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Posted 1 year ago

“Hi all I am very happy with my recent purchase of the Paris Max N8R 36 Also the Heavy Duty Lock provided with it . BS Armstrong Creek.”

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Posted 1 year ago

“Shane at Leon Cycles, is very professional, pleasant and full of knowledge. I’ve made quite a few purchases in the past, and Shame has always been exceptional in his work manner. Keep up the great work. As for the charger, I have spoken to Shane regarding the return as I have found my charger, and don’t require 2.”

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Posted 1 year ago

“The team at Leon were very helpful diagnosing my dad's bike charger problem over the phone and the replacement part come quickly. The bike has been fantastic.”

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Posted 1 year ago

“They were happy to assist me in finding a similar cable for what I needed and even double checked it would fit. Just the plug pins didn't match”

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

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Posted 1 year ago

“Rotor came with bolts and was easy to fit. Surface was covered so it was clean. Slotted into brake pads and worked perfectly. Top product.”

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Posted 1 year ago

“Great transaction all round.”

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Posted 1 year ago

“Ordered my new battery which was easy and it arrived in less than a week. Very efficient service.”

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Posted 1 year ago

“Quick reliable comes to mind then wow great prices the friendly response to my enquirery , and the professional way my order was handled and the speedy delivery These are all things that come from Leoncycles , I only need a part for my e bike but I was made to feel that it was there priority to deliver the best online customer experience”

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Posted 1 year ago

“received moscow plus in about five days of which two was at local courier. a little bit of assembly required. bike was well protected in box. never needed to refer to instructions. the gears were spot on no adjustment required, bike seems to freewheel further then previous bike, overall very happy. j newman”

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Posted 1 year ago

“The delivery came very fast, also a great support team getting me my problems solved within 24 hours of emailing. Keep it up :)”

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Posted 1 year ago

“Very helpful and knowledgeable staff. I will certainly be returning to buy another bike for my wife.”

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Posted 1 year ago

“NCM Prague is unreal Bought for my 12 year old Heaps of speed and range Great service , quick delivery Happy”

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Posted 1 year ago

“super fast turn around when i needed spare parts urgently due to vandalism!”

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Posted 1 year ago

“Great service, team highly knowledgeable Abd always willing to help”

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Posted 1 year ago

“Why 1 star. I wouldn't know how to rate the bike as it hasn't arrived, even though when I purchased it, it was supposed sec to take 2-8 days to arrive. Currently it is now 14 days and the transport company collected it on the 19th May from Melbourne. Nothing takes 11 days to arrive in Perth. The transport company Leon use is rated at 1.3 on Trust Pilot. Another great service. I would only purchase from this company again if I could walk into a shop and take the product away.”

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Posted 1 year ago

“The delivery was a week later than the expected delivery date, but that is the delivery company's problem, so I will not review it here. This was my first electric bike, so I can't necessarily evaluate it well, but I think it's a good product. However, I wish it had a little more power, perhaps because of the current legal standards.”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,119 reviews