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Leon Cycle Australia and New Zealand Reviews

4.5 Rating 791 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

Company Reviews

Product Reviews

4.5

Based on 791 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 3rd April 2024

Leon Cycle Australia and New Zealand 5 star review on 6th February 2024

Leon Cycle Australia and New Zealand 5 star review on 20th September 2023

Leon Cycle Australia and New Zealand 5 star review on 21st July 2023

Leon Cycle Australia and New Zealand 5 star review on 14th July 2023

Leon Cycle Australia and New Zealand 5 star review on 13th July 2023

99

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery considerating so close to Christmas”

Posted 3 months ago

“Good price, good communication, prompt postage and the item was as per described”

Posted 3 months ago

“Leon cycles is a trustworthy company in our experience”

Posted 3 months ago

“Visited the store at Laverton to view the Aspen + and my wife had a ride. We wanted a full size 26" wheel fat tyre e bike. The staff were helpful and informative. Subsequently ordered 2 online. The process was simple, bikes arrived very quickly ( within the week) they were easy to put together and a dream to ride. Not had many rides yet but the ones we have had were fun. I guess my only issue is the location of the drink bottle holder which means a very high step-through is even higher and for us( 172cm) too high. My first impressions are a great bike”

Posted 4 months ago

“We have worked with NCM / LEON Cycles for many years. Their bikes are reliable & will get you where you are going. We have delivery riders with over 25,000km on their bikes - keep them serviced and they will keep you moving.”

Posted 4 months ago

“good service”

Posted 4 months ago

“Great bike, at a great price. I'm thoroughly enjoying riding it.”

Posted 4 months ago

“5 out of 5. Great service, and communication. Will refer my friends”

Posted 4 months ago

“Met the young man that had just started work at the shop and he was very helpful and friendly. Nothing was a problem and he answered many questions from my wife and i. i would not hesitate recommending this business.”

Posted 4 months ago

“I already did, thank you. Look back at the correspondence...”

Posted 4 months ago

“Easy to deal with”

Posted 4 months ago

“No communication at all! Take payment straight away order not shown as dispatched! Can not get hold of them on the phone or they do not reply to emails!!!”

Posted 4 months ago

“Excellent service, quick communication and went the extra mile to find the exact parts I needed. Will definitely be dealing with them again. A very big thank you to all concerned 👍😊”

Posted 4 months ago

“I woke up one morning and decided to buy an electric mountain bike. First one I found was the Aspen. I bought it straight away. It came within 2 days amazingly well packaged and the instructions for setting it up were simple and clear. Breath of fresh air. Went out on it and oh my God, I was so excited. I bought a second one within a week. So I could take my mates out with me. What you get for your money on this bike is incredible. The people that put it down on the internet and complain about it. Have just made mistakes and not read the manual properly. Dont plug the charger into your battery after putting it in the mains. Thats why they tell you not to, cause it can cause a surge that 'may' damage your battery. Don't expect the bike to drive you up a steep hill for a long time without peddling, the motor won't like that, we don't really live in disneyland, just common sense. Your saddle connector may break if you over tighten the nut before pulling the lever. All common sense. Anyway, what you get for your money with this bike is incredible. Go ahead, go on, I'm tempted to get a third. Although that is probably daft. 2 will do. Ps a mate of mine is a welder and said the tig welding on the frame is perfect. You can tell I'm a happy boy!”

Posted 4 months ago

“Rating 5. Great staff very knowledgeable.”

Posted 4 months ago

“I did a review some weeks ago stating mainly satisfied but had issue with front peddle distance with foot hiiting Prague front wheel, well looked at bike today and went whoops its facing the wrong way. My bad review would be 5 now.”

Posted 4 months ago

“Staff was very friendly and taught me how to install my derailleur hanger.”

Posted 5 months ago

“Great bike and a very speedy delivery, fantastic.”

Posted 5 months ago

“Purchased 2 ebikes from Leon cycles. Communication was great. Bikes arrived to our regional area promptly with a very reasonable freight charge. Very pleased with our purchase.”

Posted 5 months ago

“Great service from the fellow I spoke with on the phone… postage method could have been a little better”

Posted 5 months ago

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Leon Cycle Australia and New Zealand is rated 4.5 based on 791 reviews