Liberty Games Reviews

Name: Liberty Games
Rating: 4.88

4.9 Rating 14,855 Reviews

100 %

of reviewers recommend Liberty Games

4.9

Based on 14,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

"Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Liberty Games 5 star review on 11th February 2026

2114

Anonymous

Anonymous // 01/01/2019

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English

“Used the chat facaility to double-check I was ordering the correct combinations and Rob was very helpful. Smooth ordering process.”

Helpful Report

Posted 9 months ago

“Got the Pureline Rustic Chic pool table delivered a couple pf days ago. It's a great table. The play surface is smooth, the cushions rebound well. The delivery team set things up in about 30 minutes. Very happy with my purchase and with the build quality. Only two small negatives. First, the cues provided with the table are pretty low quality, obviously it's a starter set to get you up and running, but replacement cues will probably be needed. Second, when the delivery guys were putting the benches together, then put one set on the wrong way round. Didn't notice until after the guys had left, this makes the bench a little dangerous if you're sitting at the wrong side. I should be able to just remove the legs from that side and put them back on the right way round, but it was a little careless of them. I haven't taken any stars for for either of these things, because it doesn't detract from the quality of the product or how much enjoyment we're going to get from this table. But just make sure you check everything before the guys leave. Well done Liberty Games, and thanks for the advice and quick supply of a great table.”

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Posted 9 months ago

“A very good service”

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Posted 9 months ago

“Web site had all the information I required ordering was easy have only given 4 stars because it’s a birthday present for next month and we haven’t opened it yet to check it over”

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Posted 9 months ago

“As it's a large purchase it was very reassuring to be able to speak to someone at Liberty Games to check on progress. The delivery company was not so easy to contact.”

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Posted 9 months ago

“Absolutely BRILLIANT. The machine, also JAMES.The very BEST CUSTOMER SERVICE EVER. BUY FROM LIBERTY GAMES :)”

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Posted 9 months ago

“Very satisfied Very good communication & fast delivery ⭐️⭐️⭐️⭐️⭐️👍🏻”

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Posted 9 months ago

“I recently bought a Strikeworth Pro American Deluxe 6ft Pool Table with a table tennis top. Delivery was quite quick. Good quality table. Very happy with it.”

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Posted 9 months ago

“The ordering and delivery process was a bit disappointing. The website should be improved to clearly state & stress clearly the company doesn’t recommend putting some products anywhere but a ground floor. We ordered and basically received a call explaining it can’t go where we’d planned, all of that could be explained on their website and saved me the hassle. This necessitated changing the type of table to a smaller one, and as I’d purchased a load of accessories separately (balls, snooker cues, cover etc all of that was now ‘too big). The delivery window was not met, and I think maybe they forgot us, because once I chased them (after 2 weeks of radio silence), they gave me a delivery window just a few days away. The couriers were not professional, not unfriendly, just a couple of likely lads in a beat up van, with no handbrake so they had to roll it against a wall in the street LOL (it’s hilly where we are). The 6’ pool/air hockey flip table I ended up with needed to be carried upstairs , but their delivery guys wouldn’t do it,(and we were informed they wouldn’t so no surprise there).. so I had to pay another £90 to have a local moving company move it for me (literally done in two minutes). We weren’t in a hot hurry, so none of this really mattered, everyone I spoke with or communicated with at Liberty was good, just let down by their cheap shipping, processes and website info: so easy to fix. The product is fun , was easy to assemble and although hard to level it’s good enough for family fun. It’s not meant to be a serious pool table, but it’s good enough to have competitive games with my teens and overall we think it’s a great family fun product and will be worth the money.”

Helpful Report

Posted 9 months ago

“Product is great, good quality & value for the price. Very solid. Fairly easy to assemble. Liberty games staff were great, only thing is stopping this from being 5 star was the fact that the 3rd party delivery company booked in a 7 till 7 delivery, and then forgot to put the table on the van meaning I waited in all day. However, they apologised & managed to get delivered on good Friday, which was appreciated as it was wanted before Easter Sunday. Table top sections are heavy, will probably order the table to rest for when its being used as a pool table. All 8n very happy with the product.”

Helpful Report

Posted 9 months ago

“Joe Was very professional in helping me find the right part”

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Posted 9 months ago

“The team delivered on time and gave me updates all along the way. Very much a personalised service.”

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Posted 9 months ago

“The product was delivered promptly and within 3 days of ordering. It was of good condition and exactly what it was described as.. it was straight forward to put together. The delivery was also well organised..”

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Posted 9 months ago

“Good value, quick and easy purchase”

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Posted 9 months ago

“Joe was amazing at handling my purchase. I was greeted with couresty and received a professional service. My purchase had a few issues and the replacement was dealt with in record breaking time. I will deffinately recommend Liberty Games and Joe to my friends and family.”

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Posted 9 months ago

“Delivery good Table top good. Net attachment sub-standard”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“I bought the 6ft multigame table. Brilliant item, solid, well put together. Excellent value for money. Hours and hours of fun. Definitely recommend 👌”

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Posted 9 months ago

“Easy to find product, which provided good description. Easy to use site and straightforward purchase.”

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Posted 9 months ago

“Ordered a table tennis top which we needed quickly within a week. Liberty and their courier were able to make it happen. The courier drivers were very pleasant and prompt.The top is good quality and sits easily onto our dining table. The table tennis bats are also decent.Only slight gripe was the table tennis balls supplied which didn't bounce well but once we purchased some others the table works very well and is very easy to set up and dismantle.”

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Posted 9 months ago

Liberty Games is rated 4.9 based on 14,855 reviews