Name: Liberty HealthShare
Address: 4455 Hills and Dales Rd NW, Canton, Ohio
Rating: 4.99

“Since joining Liberty Health Share almost 4 years ago I have had only positive experiences with their personal Customer Service and appropriate and timely reimbursement and/or coverage of my medical expenses- for half the monthly premium of any other Insurance company! I was prayed for by a rep prior to surgery, and another shout out to the caring time Shawn spent helping me request reimbursement! I wish I knew about LHS years ago!!”

Helpful Report

Posted 1 year ago

Thank you, Eileen. Our member experience is one of our top priorities. We structured our sharing programs to give our members the flexibility to select the contribution amounts that best match their resources and circumstances. We appreciate you giving us the opportunity to be of service to you and thank you for being the best part of caring sharing ministry.

Posted 1 year ago

“Simple, rationale, affordable, and makes the best sense for me since I am a healthy individual. Overall, I spend what I should on my healthcare expenses as a result of sharing through this ministry.”

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Posted 1 year ago

Anna, we are happy to hear that you enjoy the healthsharing concept! We aim to achieve our goal of making the Christian tradition of healthcare sharing available and affordable to all, by offering our members options that allow them to be in control of their healthcare planning and spending. Thank you for being the best part of a caring sharing ministry.

Posted 1 year ago

“There are not enough words to even come close to explain what a life saver LHS has been to my family. We have been members for several years. It's one of those things you just dont think about. Then the day come that you get that dreaded not-so-great dr report. LHS reps have prayed with us, cried with us, encouraged us and stood with us during a very hard season. From the bottom of our hearts we say "Thank you!".”

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Posted 1 year ago

Thank you for your positive review, Landon. Liberty HealthShare strives to provide a great customer experience for our members. We genuinely appreciate your gratitude, and we appreciate the opportunity to serve you as a shared member!

Posted 1 year ago

“Liberty Health Share was there when I needed them. They even called me to check on me when I had been in the hospital. I can't say "Thank You" enough for their ministry. Every person I have talked with, including Chris today, has been caring and understanding. Thank you Liberty Health Share and God Bless you.”

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Posted 1 year ago

Otis - You have warmed our hearts. Thank you for taking the time to leave us a review. At Liberty HealthShare, we believe that it is our biblical and ethical obligation to assist our fellow brothers and sisters when they are in need according to our available resources and opportunity. We are so happy to hear of the great experience you had with our Care Navigation Team, thank you for being a valued member of our ministry.

Posted 1 year ago

“I like Liberty HealthShare. They fill a significant gap in the medical health "insurance" industry. They have reasonable health care premiums. And if issues arise, they are willing to balance the needs of the members and the pools. These are difficult decisions and it is good to see them step up to maintain sustainability of the HealthShare.”

Helpful Report

Posted 1 year ago

Alex. We are happy to hear that you enjoy the healthsharing concept! We aim to achieve our goal of making the Christian tradition of healthcare sharing available and affordable to all, by offering our members options that allow them to be in control of their healthcare planning and spending. By utilizing HST Connect our members can now search for reasonably priced providers and medical procedures in their area. To learn more about low-cost providers please visit hstconnect.com/LHS or by calling 855.585.4237.

Posted 1 year ago

“Liberty Health Share is terrific. From the day I applied in 2013, every person I’ve dealt with has been competent, friendly, and helpful. My husband and I have been blessed with good health, but the few times we’ve needed assistance, Liberty Health Share was readily accepted by the medical provider and we were satisfied with the amount LHS provided on our behalf. This is a wonderful organization.”

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Posted 1 year ago

Thank you for letting us know about your wonderful experience, Celeste! Did you know that you can now choose a low-cost provider or procedure through HST Connect. This platform is an all-in-one search tool that allows you to choose a medical facility or provider to price a procedure, find a low-cost provider, or receive support for medical bills. To learn more about HST Connect please visit hstconnect.com/LHS or give us a call at 855.585.4237. We appreciate your support!

Posted 1 year ago

“We are very pleased with Liberty HealthShare. We have been members for 3yrs now and anytime we call with any questions their representatives are awesome to work with....friendly, helpful, knowledgeable and we appreciate it so much. The newsletters and email communication has been much better over the last year as well. We are very grateful for this ministry and share program.”

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Posted 1 year ago

Geri, we are glad you are seeing the positive changes we are making in our efforts to make things more member friendly. We continue to look for ways to best serve our members and we thank you for your support!

Posted 1 year ago

“I spoke with Stefanie in Member Services and she went above and beyond for me. She did a three-way call to the provider to assist with one of my bills and we were able to get things settled. She was very efficient and got straight to the point. It was truly a pleasure to speak with her and she showed that great customer service is not dead!”

Helpful Report

Posted 1 year ago

We are so happy to hear that you’ve enjoyed your experience with Stefanie! Our goal is to ensure that our members are well informed about our healthshare ministry. We appreciate the opportunity to serve you!

Posted 1 year ago

“Kurt did an great job of explaining everything. I am so excited about the changes at Liberty Healthshare! They are doing exceptional work and I feel like they are doing everything they can to reduce the back log.”

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Posted 1 year ago

Kellie, we are glad to hear that you’ve been happy with Kurt’s customer service. We look forward to continuing to deliver value and results from now and in the future.

Posted 1 year ago

“I had the most amazing experience when I spoke with Charnele today. She was very nice and she helped me with some things that I had no idea about. I did not know how to submit bills or how to use the share box and Charnele was very patient and knowledgeable when she showed me. Thank you Charnele! – Yoliver”

Helpful Report

Posted 1 year ago

Joel, Thank you for sharing your positive feedback. We strive to be informative and courteous to our members with any questions they may have. We appreciate the opportunity to serve you as a sharing member!

Posted 1 year ago

“We have been very happy with Liberty Healthshare! They have saved us a lot of money. Great way to go for small business owners!”

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Posted 1 year ago

Thank you for choosing us, Jasmin! We strive to be an affordable choice for individuals and families such as yourself. We will continue to look for ways to best serve our members and keep monthly share amounts reasonable.

Posted 1 year ago

“I had the best customer service today when I spoke with Bryan. He went above and beyond in assisting me! I rate his work as exceptional! He was very seamless and got through all 15 bills. I am very satisfied with the level of service I received!”

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Posted 1 year ago

Earl, Thank you so much for taking the time to leave us a review. Here at Liberty HealthShare our members' experience is a top priority. We are overjoyed to know you had such a pleasant experience with Bryan, we will forward your feedback and let him know he is doing a great job. Thank you for being a valued member of Liberty HealthShare.

Posted 1 year ago

“Today I spoke with two reps from LHS and they both were extremely helpful, ideal and prompt. They were very precise in their communication and provided great customer service.”

Helpful Report

Posted 1 year ago

Thank you for your positive comments, Hans. Liberty HealthShare strives to provide a great customer experience for our members. We genuinely appreciate your gratitude. Thank you for being the best part of our caring sharing community. For more information on our mission, values and guidelines, please visit www.LibertyHealthShare.org

Posted 1 year ago

“I had an exceptional call with Jeremy. He thoroughly explained to me what a balance bill was and was able to provide me with accurate information on what I should do if I receive any balance bills in the future.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback, Peyton. Our new and improved process for balance bill negotiations has shown itself to be very helpful to our members. We are glad that it has been such a seamless process for you. If you need more assistance or information, please give us a call and we will do our best to assist you.

Posted 1 year ago

“Loris went above and beyond! She assisted me with one of my bills and was so patient and thorough. She made sure she educated me on how to handle any issues and provided me with information required to proceed with submitting any bill that I may have in the future. She was great!”

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Posted 1 year ago

Marcy, this is wonderful. Thank you for the encouraging and kind words. Liberty HealthShare has made lots of exciting changes to our ministry. Our member services representatives are always ready and willing to help navigate your ShareBox, and help with any understanding you may need. Loris is truly a gem in the office, and we are so thankful you had such a pleasant experience with her. It is our honor to be of service to you, thanks again.

Posted 1 year ago

“Loris went above and beyond! She assisted me with one of my bills and was so patient and thorough. She made sure she educated me on how to handle any issues and provided me with information required to proceed with submitting any bill that I may have in the future. She was great!”

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Posted 1 year ago

Thank you, Diamond! At Liberty HealthShare our member experience is one of our top priorities. We are overjoyed to hear that Loris gave you exemplary service, she truly is a gem. We understand that managing your own healthcare can sometimes be unfamiliar territory, our Member Services Care Advocates are always willing to help in any way we can. We appreciate you giving us the opportunity to be of service to you and thank you for being the best part of caring sharing ministry.

Posted 1 year ago

“Liberty Healthshare has been FABULOUS. I am a very healthy person and always have been, but this year I got slammed with rotator cuff surgery and the long painful recovery that goes along with it. All of my doctors and therapists have been able to bill Liberty with no problem. Yes, you do need to be monitoring your share box to see when things are being processed, but every time I have called customer service for questions it has been a very pleasant experience. The experience with Liberty has been far superior to what we used to have to endure with Blue Cross or Providence. After we met our Annual Unshared Amount this year, everything has been covered. Liberty has been a Godsend for us and I have told everyone I know about it.”

Helpful Report

Posted 1 year ago

Vanessa – We appreciate you sharing your experience. Thank you for staying diligent and monitoring your ShareBox. Our programs allow Liberty HealthShare members to take control of their own healthcare costs and management for themselves and their families. We strive to offer an alternative to complicated and costly healthcare options. Thank you for being part of our ministry.

Posted 1 year ago

“I LOVE Liberty HealthShare. Let me first state, I am a financial advisor and insurance agent that specializes in health coverage for all ages. When I heard about LHS 3 years ago from friends, I looked into it and said to myself "now this is how insurance should work". I signed up and immediately saved 30% on my premium from my existing ACA plan. I only have a $500 deductible, then 100% coverage. To me, the best part is their in house service. I can call and talk to someone during the week. I can send questions via email and they actually respond quickly. These are real people, with real feelings and compassion. They definitely found their "Calling". Some times, when you go to a provider that does not have a billing agreement with LHS, you can either have them sign one or you can do it the way we used to years ago. Have the Provider send the bill to LHS, they will then contact your provider and work on the billing.LHS will then let you know your portion of the bill. They are very good about this. I highly recommend LHS to anyone under 65 years old.”

Helpful Report

Posted 1 year ago

Trenton - Thank you so much for taking the time to leave a review of your experience. You made our day! Your review is delightful, but I do want to remind you that we are not insurance and do not have deductibles. We facilitate the sharing between members, to assist each other with their eligible medical expenses as we believe that it is our biblical and ethical obligation to aid our fellow man when they are in need according to our available resources and opportunity. It is through our members that we continue to move forward strongly and help each other with sharing the cost of health care in our community. Thank you for being a valued member of Liberty HealthShare. For more information, please visit www.LibertyHealthShare.org.

Posted 1 year ago

“I'm so pleased to be able to update my review! I'm thrilled to say that my issues have been solved now since Caroline from Liberty contacted me & immediately addressed my concerns. I'm feeling more confident than ever about moving forward with Liberty! If you're having issues. She will help you!”

Helpful Report

Posted 1 year ago

Thank you, Pereira; we appreciate your feedback. We have made many strides to be the best we can for all our members. On behalf of Liberty HealthShare, we thank you for the patience you have demonstrated through our progressive changes. We look forward to the opportunity to continue to be of service to you, just as you and your family assist with sharing the burdens of your fellow brothers and sisters of the ministry.

Posted 1 year ago

“Liberty just cut me a check directly to cover a $2100 anesthesiologist bill for a surgery 9 days ago. Anesthesiologist office was being a jerk about demanding up front payment. They only notified me a day before my surgery. I was about to cancel surgery, but Liberty stepped in and saved the surgery by making a special arrangement with the anesthesiologist office. I'm telling you, if you have a problem, CALL John in their special projects (see ph number above in my earlier review) group and he gets it solved quickly!!!! Liberty is turning the corner. Great people.”

Helpful Report

Posted 1 year ago

Hilda - Thank you so much for taking the time to share your review. All of us at Liberty HealthShare are thankful for the opportunity to be of assistance to you in your time of need. This is a prime example of what our ministry is all about. Uplifting each other and helping with each other's burdens. Our sharing programs are based on the Christian tradition of mutual aid, neighborly assistance, and financial sharing.

Posted 1 year ago

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Liberty HealthShare Reviews