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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I and my family have been on Liberty for five years or so. In that time, various family members have had several minor surgeries, and lots of normal healthcare bills that have needed to be paid. LH is not perfect. They sometimes take too long to pay bills and I have been frustrated with a few 'balance bills' I have had to work through before getting g things straightened out. However, personally, I have found them easy to reach with only modest wait times, and they are always polite and helpful. I give my rating as compared to private insurance. I have had FAR FEWER HEADACHES dealing with LH than I did with two different private insurance companies in the past. Dealing with healthcare bills just is not pleasant generally, but LH is better than the alternatives. And, not to mention, it is FAR CHEAPER than any insurance my family could find on the exchange, as we don't qualify for subsidies and the private deductibles are outrageous. We have had a good experience, particularly when compared to private insurance.
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Posted 1 year ago
Thomas - We appreciate you taking the time to leave us such an enlightening review. Liberty HealthShare allows our members to take control of their own healthcare costs and management for themselves and their families. We strive to offer an alternative to complicated and costly healthcare options. Thank you for being part of our caring sharing community.
Posted 1 year ago
I had an exceptional call with Jeremy. He thoroughly explained to me what a balance bill was and was able to provide me with accurate information on what I should do if I receive any balance bills in the future.
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Posted 1 year ago
Thank you so much for sharing your review with us. We are so happy you were able to get the information you were looking for and that Jeremy was able to assist. We will forward this feedback to his manager, so he can be recognized. Thank you for being a valued member of Liberty HealthShare, we look forward to continuing to be of service to you.
Posted 1 year ago
My almost year long situation has been resolved with the help of two very incredible people at Liberty Healthshare in one day and I am very grateful to the speed and attentiveness to resolve my situation. I have canceled my complaint with the Ohio Attorney Generals' office, and look forward to continuing with Liberty Healthshare. To all that are out there with any issues with Liberty Healthshare, and this is from Caroline at Liberty Healthshare, please call her cell anytime and she is a miracle worker to resolve situations!
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Posted 1 year ago
We are overjoyed to hear your feedback and thankful we were able to assist you. Our member services advocates are always ready and willing to help in any way possible. Thank you for being part of our caring sharing community.
Posted 1 year ago
We have been members for three years, I have not had one issue with medical bills. I highly recommend Liberty Health Share
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Posted 1 year ago
We value your feedback and look forward to continuing to be of service to you and all of our members alike. For more information about our mission, vision and programs, please visit our website at www.LibertyHealthShare.org
Posted 1 year ago
I am very happy with LHS. I only wish more doctors took it. But after sending in my bills , they were all paid. Everyone at LHS has been so kind and helpful when I call in. I would recommend them to all.
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Posted 1 year ago
Walter, thank you for taking the time to leave us a review. Good news, we now have an optional network for our members, with more than 900,000 providers across the country. We have also recently made fabulous changes for easier bill processing and submission. For more information, please visit your ShareBox and review the latest monthly newsletter or give our member services team a call. Thank you again.
Posted 1 year ago
Compared to other insurers this is pretty simple to understand and less expensive and less frustrating. With that said you have to forget everything you know about insurance to truly understand how it works. My chiropractor doesn't except Liberty so I pay out of pocket, 3 months later a check arrives. That's Awesome. They don't pay Pharma but there are so many pharma discount programs free to you, you really don't need them to pay. This is for people with out of the box thinking ability.
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Posted 1 year ago
Sterns, You are correct. Healthcare cost-sharing is very different than insurance. Our members come together and share each other's expenses. We do not offer insurance, nor are we affiliated in any way with insurance companies. Liberty HealthShare is a non-profit ministry that facilitates the sharing of contributions between our members. We do have an amazing discount program for prescriptions as well as vision and dental care. Our members can even get free telehealth services. For more information, please visit our website or call our member services team.
Posted 1 year ago
My husband and I have been with LHS 3 years now. It's been great! First year and second year really didn't have many med bills, however this past year we had quite a bit. Everything was covered 100%. We have been lucky that all of our doctors and hospitals submit our bills, never once had to pay out of pocket and get reimbursed. You just need to explain LHS to them and even ask them to call LHS to verify. I highly recommend LHS. They did raise their rates this year but still the cheapest solution. Will never go back to regular health insurance.
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Posted 1 year ago
Mrs. Himes, thank you so much for this stellar feedback. Our members share the burden of each other's fair and reasonable medical expenses, submitted expenses do go through re-pricing and are adjusted to the usual and customary amount for the region, which most providers gladly accept. In the instance that your provider does not, our care navigation team can assist with finding another provider if you would like. We offer an optional network with more than 900,000 providers. We have lots of options available for our members, and we thank you for being the best part of our sharing ministry.
Posted 1 year ago
I have been using liberty health share for some time now. I was hesitant at first as the rates are great for the family plan but everything has worked out great. Bill processing can take a little bit due to the nature of cost sharing but everything gets handled and my family is saving a lot of money. Our previous plan was over 3x as much. Count me as a satisfied member! Many thanks LHS!!!
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Posted 1 year ago
Erica, we are so grateful for your support! Our sharing programs are designed to provide members the freedom to choose one that best suits their family's financial situation and personal needs. Recently, we have made updates to our policies and guidelines to align with changes in our sharing community. These changes benefit our members and their SharePower. We appreciate you for your continued support and dedication to the ministry.
Posted 1 year ago
We have been on Liberty HealthShare for a year now and have had a few sick visits. It has been incredibly easy to process our bills. Anytime I call, the customer service agents are always helpful and kind. We are saving so much money using them as compared to my husband's employers plan. Several friends, family and coworkers have joined because of our recommendation and all are happy with their coverage. Can't say enough great things!
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Posted 1 year ago
Thank you, Marisa, we appreciate you sharing your review with us. We are so delighted to hear about your positive experiences with Liberty HealthShare. We offer like-minded individuals and families a cost-effective alternative to insurance for their healthcare, free from government dictates and oversight. For more information, please visit us at www.LibertyHealthShare.org
Posted 1 year ago
The monthly share rates are reasonable and the program information sets out medical expenses covered and amounts. It is easy to submit bills and easy to see the status of your submissions as well as direct submissions by doctors, etc. The preapproval process was also easy to navigate. I would recommend Liberty HealthShare as an option to consider vs. ACA options.
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Posted 1 year ago
Terrell, this is great! Here at Liberty HealthShare, we are committed to making medical cost-sharing a simple and transparent process. Our IT development team takes extra care to ensure that navigating the ShareBox is a quick and easy process. We appreciate your continued support and participation in our caring sharing community.
Posted 1 year ago
Saving thousands and significantly better communication than the big insurance providers I've dealt with over the years. All our doctors and even cvs minute clinic accept Liberty HealthShare.
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Posted 1 year ago
Thank you for sharing your experience with us Orlando. We are thankful for your support! Our sharing programs are designed to provide members the freedom to choose one that best suits their financial situation and healthcare needs. We have also made updates to our policies to align with changes in our sharing community to better benefit our members. Again, thank you for your continued support and dedication to Liberty HealthShare.
Posted 1 year ago
A friend referred me to Liberty. My husband and I were paying $600 a month for insurance from the Marketplace. It was about to leap to $1000 a month. I was diagnosed with an early stage breast cancer. The bills were enormous. Liberty paid everything quickly and without question. I couldn't have asked for an easier process.
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Posted 1 year ago
Thank you, Tai, we appreciate you for going out of your way to let us know how much you enjoyed your experience with us. It is so encouraging to hear back from happy members. We are thankful that you are healed and healthy. Feel free to contact us any time and thank you for being a valued member of Liberty HealthShare. All the best.
Posted 1 year ago
AWESOME. Outstanding company! I'm so grateful that LHS is an option to expensive health care. In 2017, with LHS, I can't imagine what would have happened. It was my worst health year EVER. My costs would probably have been $20,000 or more. LHS handled EVERYTHING at a fraction of the cost. -- A few times, I've had to call to check about something I had submitted, and/or verify something, but that's a small hassle compared to the overall effectiveness. -- Highly recommended!
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Posted 1 year ago
Wow! Thank you so much Riedel. Providing superior customer service is a top priority at Liberty HealthShare and we are delighted to hear of your positive experience! If you require any further information, please feel free to contact us, we are always eager to help.
Posted 1 year ago
Love LHS. They have helped me get excellent health care that I can afford and are always available to talk to. They are excellent negotiators with medical bills and the payouts are far better than other medical plans we've had in the past, not to mention far less expensive. Kudos to LHS for being there for me when I finally needed medical care.
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Posted 1 year ago
That is awesome Anastasia! Our members' experience is especially important. We are so delighted to hear that you have received great service. Our Member Services Care Advocates are always willing to help in any way they can. We value and appreciate you giving us the opportunity to assist you and thank you for being part of our sharing community.
Posted 1 year ago
I wanted to take a moment to praise Libert Healthshare for their commitment to aiding us in our healthcare journey. The year 2022 has been difficult for us with Sylvia's diagnosis. The medical appointments, treatments, and subsequent bills came at us hard and fast. It was mind-numbing. However, you have lived up to your promise to help navigate times like this. I am not sure how we would have remained sane without your help. Knowing you had our backs allowed us to focus on what really mattered: treatment and healing. You have made a scary and difficult time much easier, thank you!
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Posted 1 year ago
Tabitha, we appreciate you sharing your testimony with us. Here at Liberty HealthShare, we strive to be an affordable alternative to health insurance for individuals and families such as yours. Our goal is to ensure that our members are well informed about our healthsharing ministry. Providing superior customer service is a top priority and we are delighted to hear of your positive experience.
Posted 1 year ago
Liberty Healthshare has been great for me. I've been with them for about two years now and even my accountant and a couple friends joined and so far so good! I'm a healthy woman in my fifties and other than screening visits hadn't had to submit anything unusual but I got run over by a herd of horses a couple months ago (no joke) and needed a full CT and ER visit (3 fractured ribs and slight concussion) and it was covered. My accountant had an unexpected hospital outpatient visit too and no issues. My only regret is I did not go to an outpatient imaging center as the CT i found would be much cheaper there and with a Healthshare I kind of feel more like it's my responsibility to help save them money, although I really was in excruciating pain.
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Posted 1 year ago
Thank you for your positive review. Liberty HealthShare could not achieve its Vision without members like you. We offer tools such as HST Connect and the PHCS provider network to our members to help them affordably manage their healthcare journey. You are a valuable member of our Christian sharing community. Please don’t hesitate to call if you ever have any questions.
Posted 1 year ago
We signed on aware that we mostly wanted excellent catastrophic coverage (since our earlier insurance had such a high deductible that we paid out of pocket anyway). We are super happy to pay a normal and acceptable monthly share and don't mind paying for our routine care--it's much cheaper than any other healthcare program and really shines in its focus on staying healthy in the first place! Yes you can submit the routine stuff--but that's not really the point of this share-care model.
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Posted 1 year ago
Thank you for being part of this community. Liberty HealthShare is built on a community of members who care for one another by sharing their burdens but carrying their own load as outlined in Galatians.
Posted 1 year ago
I have been with Liberty HealthShare for the last 3 years and it was the best move I've ever made regarding Health Insurance. I have only had one issue since my membership with them which required an emergency visit to the hospital and they handled everything above and beyond my expectations and handled it in a timely manner as well as keeping me in the loop on the status of multiple charges by the hospital. I can't say enough praises about them.........
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Posted 1 year ago
Thank you for your positive comments Yazmin. Liberty HealthShare is not insurance it is an affordable option for like-minded Christians to share healthcare expenses with each other. Our role is to facilitate that sharing. Thank you for being a part of our sharing community.
Posted 1 year ago
I have been with Liberty Healthshare for over three years. I have nothing to say but good things about them. Great service, very responsive and freedom of choice, not to mention very affordable compared to the Marketplace choices available in the state I live in. I Highly recommend them.
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Posted 1 year ago
Thank you for your positive praise. We are focused on providing our members an affordable option to health insurance coupled with the best customer service possible. We could not do that without wonderful members like yourself.
Posted 1 year ago
I can't believe the negative reviews!! Liberty is a million times better than working with regular insurance! It saves my family of 7 soooo much money, works and "feels" like normal insurance in most cases, there is no network (sooo convenient), they cover 12 Chiropractic visits as a matter of course, the family deductible is extremely reasonable compared to the awful high deductible plan we used to have... and the few times there's been a mix up, they MADE IT RIGHT. I constantly recommend liberty to my friends. I will never change back!!
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Posted 1 year ago
Thank you for your review. Liberty HealthShare is not insurance. We are a non-profit Christian healthsharing ministry that offers our members an affordable alternative to insurance. Our members share eligible healthcare expenses with each other. Our role is to facilitate that sharing. As you recommend Liberty HealthShare to your friends, please remember our Refer-a-Friend program. You can read details about it in your ShareBox.
Posted 1 year ago
Liberty HealthShare is rated 5.0 based on 211 reviews