“We contacted them to do HVAC work on our rental property in Jacksonville. The service call was only $49 so they they did some diagnostic tests. The tech called back and told us that a test they did was inconclusive and they needed to do more extensive testing. I did give the error code on the thermostat but they never mentioned that. The more extensive testing would cost more but it needed to be done. We asked how much approximately, then the tech got mad and said, what you don't believe me. That is an indication something is not adding up with him. We asked to speak to the supervisor and he said basically the same thing and we asked again for the price and after a third time he said it could be hundreds up to $2,500. I couldn't believe they couldn't figure this out since they went through this hundreds of times. We told them that we are getting a second opinion and he got madder. He even told the tenant that we don't want to fix the AC unit. We called a different HVAC company and they immediately found the problem and resolved it for under $200, including the service call. I would not recommend Lickety Split for any service work.”
“The technician Tristan was professional and on time . The Company is a total rip off i needed 2 toilet replace and 1 shut off valve in my bathrooms. I was purchasing my own toilets, the technician had someone on the speaker phone this is the person who give the prices after the technician tells him what needs to be done after he inspected home, I was quoted a price of $3400. This price is INSANE!! he proceeded to tell me I can open up an account and pay no interest for 12 months Maybe because I’m a woman he think I don’t have a brain, I stated absolutely NOT! I got a follow up phone call the next day about opening an account
I stated absolutely NOT!! I Ask to speak with the owner of Lickety Split he stated he will deliver the massage and someone will call me, that never happened.
STAY AWAY!!!!”
“I would not recommend this company to anyone unless you want to throw your money away. I had them come out and perform my annual AC tune. I articulated to them that my son's room and my office were much warmer than the rest of our home. Their service manager reached out and said that I didn't have new ductwork to fix my problem. It would cost me $15,000. In the midst of it all, they fell through my ceiling. However, there was no change in the temperature in my office or my son's bedroom. I spoke with the project manager, Andrew Johnson, who reassured me that they would see this through and fix the problem and he would come out personally. This never happened, I called again and I was pushed to voice mail. I'm now in the process of hiring an attorney. If you would like this sort of problems call them.”
“Where do I start? As a property manager I am always looking for reliable and trust worthy vendors. I prefer to support small and local businesses when I can. That is why I called LS. The first 'red flag' was a quote I received for a condo association gave an option of a 12 month payment term option. After hiring them to do the work, I was informed that wasn't applicable to this job.
Then I referred them to my friend that had a small plumbing issue, they tried to upsale her on a water softner and when she politely declined .. They hung up on her and drove off without fixing her problem and keeping her $100 fee for coming to her house.
To be fair, when the owner Tom Nolan was contacted, they offered to refund her on the condition she give them a 5 star review! She said they can keep her money ..
Stay away!”
