“I would rate higher stars if it didn't take so long for items to ship out. I placed an order days ago and it still says "shipping label created" which tells me it's not even shipped yet.”
“Really bad software/ system of taking payment, 3 times the order didn’t go through with lighter USA yet the money was suspended from my bank account, causing my order to go through way later than expected”
“My Vertigo lighter worked nicely...for a while. But after a couple of weeks, it now fails to light most of the time. I have no complaints with the company, although I'm not inclined to send this back and try for a refund or replacement. I'm becoming numb to the lack of quality workmanship. I even have an "old boy" which worked well for a couple of years, but I'm inclined to get a bic.”
“My rating is largely due to customer service and shipping. The shipment was packaged very poorly, basically a thick envelope and little to no padding. One of the items I ordered was damaged in transit due to packaging.
I reached out and spoke to a rep, who was very dismissive and unhelpful. I emailed back and got no further response.”
“I purchased 10 killa frosted mint canisters, and after tasting the first one it was not anywhere equal to the former purchase of the product. I wanted to return them, but for some reason they denied the return. I may be searching elsewhere to buy my tobacco products from now on”
“The Vane 2 I purchased from Lighter USA was a poor choice as I am not an individual that uses it for long periods of time. After 2 or 3 pulls off of it I'm usually finished. At that point I have to recharge the unit because it is already at the 40% mark and I would not be able to use it again unless it is recharged. I wish I could exchange this for another dry flower vaporizer.”
“I'm Not Sure You want to Read my HONEST REVIEW
on the ICONIQ 70K TOBACCO FLAVOR .....
The Tobacco Flavor is TERRIBLE ....
Why many cannot come close to a real Tobacco Taste (Flavor).
The BREEZE PRO Tobacco
are the ONLY Vape that comes Close ,
But , the are SO OVER-PRICE for
a 2000K Disposible Vape.
I did NOT ask for a refund ....
I just give them away ....”
“Can't write an accurate review because I still haven't received the package and Fed Ex is planning games changing the delivery date for the third time telling me that I have to wait two more weeks as of today. That will make the shipping a full month. I'm very disappointed. Choose a better postal carrier.”
“Placed my order May 14th, till haven’t received my item but I got this email requesting a review of what I “got”. It is now May 21st and my order still hasn’t even reached my state. It’s going from Michigan to Tennessee and it’s taken more than a week. Free shipping is terrible. It’s just 5 small vape coils.”
