“Placed order with speedy extra charge shipping.....NEVER RECEIVED and after "customer service" never available and cannot follow up to track. NO RESPONSE TO EMAILS!!
Would rate "0" if could.
Sent complaint to Florida Attorney General. This has been six weeks with no response.
They are a fraud!
Buy at your own risk!!!”
“If I could give them a zero I would. Can't contact them - they won't respond. Can't return or exchange because they won't respond. Can't even get into my own account because the links won't work. LiliGal is a scam.”
“I ordered a dress for Easter on 3/26/2919. It’s 6 weeks later and I still have not received the dress. Do not buy from this site unless you are willing to wait 6-8 weeks and possibly longer.”
“Living in the United Kingdom this site has recently landed on our shores, like our cousins in USA, I ordered not expecting much and what I got was poor quality clothing in a size which is not true, the photos on the site are misleading if you want quality clothing shop elsewhere, you are paying a lot for very little.”
“I ordered merchandise from Liligal on 2/21/2019 I received it on 3/9/2019. The clothes and bathing suits did not look right on me and poor quality. I complied with their return policy and returned the items 3/15/2019. According to my tracking numbers they received my return on 3/16/2019. This was within their 30 day return policy, but they are refusing to give my money back and saying I am over the 30 day period. So now I am out $129.27 and the money I used to ship my items and no clothes so basically they stole my money. Terrible company. Their ticketing system to communicate with them is very confusing. Stay Far Away from this company they are a scam who takes your money. Hoping Paypal will help me get my money back.”
“I have ordered from them 4 times, and though shipping is slow, orders arrive adequately packed and of the quality I expected.
On my last order, I received 3 emails between ordering and receipt in the US, which provided tracking information and updates telling me when I might expect to receive the dress I ordered.
I will order from them again.”
“I have not ordered anything from this company. However, if you are checking out these reviews before ordering, which I wish I had, then please also check out Rotita and Modlily”
“I too wish I had read the reviews before I ordered! It would have saved me so much hassle and time. I ordered 3 tops and paid extra for expedited shipping. The site said with expedited shipping I would get the product in 3 to 5 business days. Then after I hit pay, I got a message it would take 6 to 10 days to process my order! I asked for a refund and was sent a reply 3 days later that a credit had been given to my account for future orders. I written and asked for a refund to my original payment source. We will see but I am not confident this is over. I may have to dispute with my bank. I got an uneasy feeling as soon as I hit pay or process. I checked and the company took the money from my account the very day I ordered! Beware of ordering from this company!”
“My husband bought me a swimsuit as a surprise to wear in florida for our 53 wedding anniversary. I loved it until I put it on. Who sizes these? Now I have to rush out and find one. And no paperwork to return it. What a waste of his time and money.”
“I’m glad I read the few reviews I could find. Saved me the trouble of trying to send it back and get my money back. Perhaps if you would be truthful and honest, you oulddo a much better business. I saw a lot of things I would have bought.”
“I ordered Xmas presents for the hole family in early November. Did not get all orders until February. The sizeing and materials were so bad that I had to purchase all new gifts. This is clearly a scam site that is very aware that they are targeting and scamming the USA. And it is being done with malice of forethought. They hold such disdain for US citizens and this is just one of many ways they are showing us.”
“What the hey? How dare another country compete with the American women’s sizing? Seriously, I’m not prejudice at all. I love all women, but this is crazy🙃.!!! Asian women have no idea that the average size in America is 14!!! PLUS, PLUS. They make us feel so bad. Check out true sizing. Talk about suicide? STOP please before we lose our young. I mean it!!!”
“Ordered a shirt, paid for earlier delivery,after payment delivery notice added 14 days (business) each for processing and shipping). When the shirt came, in the typical plastic wrapper, long after I expected it, it smelled heavily of cigarette smoke!”
