Lincare Reviews

2.2 Rating 138 Reviews
B-
Happiness Grade

Lincare have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.

A-

Delivery - Fast

88.24%
Industry Average
They have very good delivery and nice people.
- Anonymous
My name is Lynn Gilbert my mom receives her oxygen and supplies from Lynncare. We are very grateful to have such reliable and great services. Your delivery man Huston goes above and beyond. We can always count on him and he is a very respectful person. Thank you
- Anonymous
My Lincare delivery guy mark is the best and I want the people at Lincare and the people elsewhere to know what a terrific person he is. 20 Rochford Avenue Hamden ct.
- Robert and Felecia Jones. Robert.
F

Refunds - Difficult

33.33%
Industry Average
So we are waiting for a corrected bill and a refund.
- Anonymous
I spoke with Joan who put me on hold and was told a refund would be adjusted.
- Barbara Hunt
All customer service agents I have spoken to since 9/1/2022 have fabricated actions they took on my account, to include returning equipment, refund for overpayment and continue to bill for supplies today 5/18/2022 9 months after equipment was turned in.
- Brenda Givans
81.58%
Industry Average
I have to tell you Brittany from Visalia Lincare is such a gem!!! I wish all the people I had to deal with were as kind, understanding and patient as she is. In addition she is very knowledgeable about the equipment and insurance questions. What's really refreshing is if she by chance doesn't know the answer she doesn't guess, she will research the answer to give the pt the most up to date information available. She should train all the people who answer your phones, you would have a lot less stressed out people for sure! She is a 10 ⭐ rep in my book and a true breath of fresh air to my whole customer service experience!!!
- Sissy
Your representative Darrell Jones was very professional and helpful in explaining the use of my new Nebulizer. We could certainly use more service reps like him. He went out of his way to make certain I understood the instructions.
- Anonymous
BEST CUSTOMER SERVICE EVER!
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