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Linens Limited Reviews

4.7 Rating 854 Reviews
92 %
of reviewers recommend Linens Limited
4.7
Based on 854 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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I ordered goods through Amazon on 10 October - the goods have still not been received (now 24 October) and the company are not engaging regarding a refund as Amazon say I have to go through the third party to get a refund. I wouldn't recommend anyone to buy anyting from this company.
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Posted 1 month ago
Pillows sold as percale are sateen
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Posted 4 months ago
have contacted you several times and no response! I ordered from you back on December for £67.75. The order included xmas gifts. Nothing has ever arrived. I am extremely disappointed with your company and have to now start the process of recovering my money. You have not even got the decency to respond to my emails. What a truly awful company you are
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Posted 11 months ago
Egyptian Cotton Towels - far from it!!! They are thin and very poor quality, ideal for washing the car!!! The colours are also not accurate, Navy Blue is Denim Blue!! Poor customer service as they would not pay for the return postage when the colour they sent is so far from being Navy Blue.
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Posted 2 years ago
Good Products/friendly staff as always from Linens Limited
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Posted 2 years ago
Awful - whilst the staff member I spoke to was helpful, I ordered a couple of items that were showing in stock and also had a Hermes notification to say that it had dispatched. When I enquired over a week later that it hadn't arrived I was advised that it was not due in for over 6 weeks. Don't show items in stock if you cant fulfil the order!
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Posted 2 years ago
Appalling service, disinterested staff, absolutely no customer service, would give zero score! Have had my money for a month, no item sent and no updates to advise of item not being available, no refund!
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Posted 2 years ago
Ordered 2 cot bed duvets 150x120 but when delivered they measure 145×134 so cant find any covers for them!
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Posted 3 years ago
I am enjoying using my linen duvets, bottom sheets and pillowcases. I find them very comfortable to sleep on and they are good quality. Once I placed the order they were delivered very quickly.
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Posted 3 years ago
Avoid avoid avoid Order took 11 days to arrive Then was the wrong order. I returned...and they have told me its 14 WORKING days for a refund so 3 weeks to receive it...terrible terrible customer service
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Posted 3 years ago
Lovely pillows quite pleased with my purchase would be better tho if the pillows were made in UK instead of China if I had looked when ordering I don't think I would have ordered them. I will be on the look out for goods made in the UK in future. Thank you
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Posted 3 years ago
Excellent products at competitive prices. As a return customer I am so very pleased with my most recent order of super king sheets, they are high quality, lovely and crisp but oh so soft. Customer service is first class, web ordering easy with fast dispatch and delivery. I highly recommend Linens Limited.
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Posted 3 years ago
Excellent products and service will use again
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Posted 3 years ago
Quality items, mattress protectors for holiday rental. Always good service
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Posted 3 years ago
The products were as described and arrived in a reasonable time. The pillowcases were not stitched in the highest quality, ie the envelope is not very deep and the sizing is just adequate, but they are nice cotton.
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Posted 3 years ago
Fabulous products, always great quality. Will continue to purchase !
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Posted 3 years ago
I always buy my cushion stuffers from linens ltd they are good quality and reasonably priced
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Posted 3 years ago
Linens had the items I needed ie just curtain finials & brackets as I had a pole in a simple unfussy design at a sensible price. I paid and delivery arrived before the due date. Very pleased with the items and service. Yes I would recommend.
Linens Limited 5 star review on 13th September 2021
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Posted 3 years ago
Good choice. Site easy to use. Quick delivery.
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Posted 3 years ago
Fast delivery excellent duvet cover well worth the price and looks beautiful on the bed. Will definitely purchase from Linens again.
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Posted 3 years ago
Linens Limited is rated 4.7 based on 854 reviews