Linens Limited Reviews

Name: Linens Limited
Rating: 4.67

4.7 Rating 852 Reviews

92 %

of reviewers recommend Linens Limited

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4.7

Based on 852 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Linens Limited 5 star review on 13th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice fabric but not deep fitting for a super king bed. I can’t use it it’s too small.”

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Posted 2 years ago

“The delivery was not bad, but I received the wrong product, even though the invoice showed the correct product I bought.”

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Posted 2 years ago

“Linens Limited - Excellent service The brushed cotton sheets were not to my liking as they simply shredded, leaving bits of cotton allover the place. Other than that, they were fine.”

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Posted 2 years ago

“Very poor quality”

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Posted 2 years ago

“Was worth a try but the quality was nowhere near as good as expected. Didn't return the products as they were not expensive but sadly they look cheap and feel very thin. I guess you get what you pay for! I will spend a little more next time to get better quality.”

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Posted 3 years ago

“I ordered some embossed teddy bedding for my customers unfortunately when they arrived the packaging containing the bedding had split . The bedding is usable but not the same look as in the pictures the pattern is barely there . I had to refund most of my customers and pay their postage fees. I had also tried other suppliers with the same bedding and the result was the same . So I feel it is more of a manufactured problem . I did not request a refund on my purchases because at the time I was far too busy . However the service from linens was good I would try them again as they probs use different suppliers for different sets . Sorry guys !”

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Posted 4 years ago

“I bought goose down duvet and pillows. Unfortunately the feathers go everywhere. Not my best purchase”

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Posted 4 years ago

“Dreadful customer service: I have bought from Linens Limited twice previously with no problems. This time, I placed an order on 24th March. I see from my credit card account that they took payment on my placing the order (24 Mar 2019). I received an email the following day confirming the order with the shipment number and order number in the subject line, and a link to Hermes to track the package, clearly implying that the order had been shipped. However, on the Hermes website, there was no indication of its existence. In the first of series of calls to Linens Limited on 27th, 28th and 29th March, I was told initially that this was an error by Hermes; in later calls I was told first that they would enquire into the problem, then that there had been a delay in obtaining one of the items, and then on Friday 29th March, that it had been shipped and I should check Hermes on Saturday morning. I did this (11:10am on Saturday 30th April), and there was still no indication of its existence on the Hermes site. I sent an email, effectively cancelling my order, as they clearly were unable to fulfil it. On Monday 1st April, I checked the Hermes tracking number: again, nothing. I called Linens Limited again, and was told - on a very bad line, so I could not hear much of what was being said - the item had left the warehouse on Friday, and it was no longer anything to do with them. There was no hint of an apology and complete unconcern shown by the person I spoke to.”

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Posted 5 years ago

Linens Limited is rated 4.7 based on 852 reviews