LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,552 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service”

Helpful Report

Posted 7 years ago

“Fast next day delivery. One point though. I had to phone an order through because although I was ordering 15 sheets of mountboard I couldnt order just 2 sheets of extra tac to be added as the minimum quantity was 15 sheets. This couldnt be done online. I said is the total ...... and she said "its all gone through". When I checked the invoice I was charged for delivery although the order was £128. Trying to get this taken off was a little troublesome, no one phoned me back and I had to phone twice to check. Customer service a bit lacking there, and I think there should be the facility to place under the minimum quantity as long as other mount board is ordered up to 3 packs of 5 as there all fit in the same box.”

Helpful Report

Posted 7 years ago

“We have dealt with Lion for many years and they are always prompt, helpful and friendly - we even get the occasional treat included in the delivery which is always much appreciated!”

Helpful Report

(ML) - Posted 7 years ago

“Very quick at sending out orders, very helpful at solving issues with equipment, very easy to talk with their customer service and tech support. Just one minor thing, it would be helpful to provide more detailed tracking information for deliveries. Great range of tools and framing materials.”

Helpful Report

Posted 7 years ago

“Lion is one of my top suppliers. Prompt service, prompt delivery and well priced product range.”

Helpful Report

(TW) - Posted 7 years ago

“Good website”

Helpful Report

(TW) - Posted 7 years ago

“Moulding was delivered several days quicker than stated and with no damage”

Helpful Report

Posted 7 years ago

“It arrived in the time allocated slot with seconds to spare”

Helpful Report

(ML) - Posted 7 years ago

“Fast delivery and everything was well wrapped so no damages etc”

Helpful Report

Posted 7 years ago

“Clear information about the products I wanted to buy”

Helpful Report

Posted 7 years ago

“We usually receive extremely good service and very prompt delivery from your company.”

Helpful Report

(TW) - Posted 7 years ago

“Lion are quick to put things right when a mistake has been made. Steven - our rep- always returns our calls and finds the answers to our queries”

Helpful Report

(SF1) - Posted 7 years ago

“Good quality frames. Speedy delivery service.”

Helpful Report

(SF) - Posted 7 years ago

“Good online ordering. Efficient delivery. Reliable products”

Helpful Report

Posted 7 years ago

“Great products and prices, but a real shame that there is a minimum spend of £50 just to get the items delivered to you.”

Helpful Report

Posted 7 years ago

“Polite telephone service. Supplied requested products promptly.”

Helpful Report

Posted 7 years ago

“Lion always has a good range of mouldings to choose from and delivery is first class”

Helpful Report

Posted 7 years ago

“The chop service is important for our art business and Lion provide a fast delivery this is important.”

Helpful Report

Posted 7 years ago

“Fast and efficient”

Helpful Report

Posted 7 years ago

“Good service, extensive range of mouldings. Good attention to detail on orders, quick despatch using carrier. Easy to deal with. Recommended for large or small picture framing businesses.”

Helpful Report

Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,552 reviews