LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,554 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would normally say excellent customer service but Lion seem to be ignoring the importance of communication. Couple of specifics, the last price increase was announced in the Dec newsletter in small print at the tail end....I missed it and I understand that the updated online price list has only been released a few days ago after some discussion through the chat function (good improvement) on the website. I think a specific email announcing price increases is warranted. Standard stretcher bars. Found out from a customer's other supplier(Tetanal) about the profile change on these bars, this was confirmed by customer service but I've not seen anything further, whats happening?”

Helpful Report

(TW1) - Posted 7 years ago

“Good products, efficient service.”

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Posted 7 years ago

“Very good fast service”

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Posted 7 years ago

“Pre-sale help was excellent and I got my order right and quickly (4th working day for an international delivery). Very good experience and it was not the first with Lion. Jose (Portugal)”

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Posted 7 years ago

“V~ery quick delivery of chop frames and reasonable price. Just sorry you don't deliver glass.”

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Posted 7 years ago

“very good service thankypu”

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Posted 7 years ago

“Polite, efficient sales person on the phone. Delivery on time and free Lion Bar, Bonus!”

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Posted 7 years ago

“Super fast dispatch. Very happy dealing with this company. I bought gallery canvas frames, have used them 3 times and each has been simple and straight forward. I especially liked the surprise lion bar in my last parcel. Thanks Lion framing.”

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Posted 7 years ago

“Very good service thank you and two interesting new catalogues thrown in! Products a little expensive in my opinion, but I suppose you get what you pay for! It's a pity that I've just given up chocolate, because I love lion bars; my daughter enjoyed it instead. Thank you and I shall be ordering again soon.”

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Posted 7 years ago

“Great to request samples for a client and receive such a beautiful package ready for presentation. Nice mouldings too. I hope they go for one of Lion's options.”

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(CONTACTED) - Posted 7 years ago

“Very happy with stock levels , customer service and delivery speeds.”

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Posted 7 years ago

“Very happy with the goods which arrived at the time stated. All in all a simple purchase. Thank you. Phil Durell”

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Posted 7 years ago

“Excellent,quick service at a very good price.”

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Posted 7 years ago

“Excellent prompt service!”

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Posted 7 years ago

“Great service from Lion, so I would have liked to give a 5 star rating, however, unfortunately the same cannot be said for the delivery service. My order of 3 items was sent in 2 parcels. 1 of 2 was dropped at the wrong address by the delivery person who just left it and walked away without checking. I called Lion who were great and contacted the delivery company who agreed to deliver parcel 2 of 2 the next day. I still have not yet received my delivery, neither has a card been left to notify me of where my items are. Due to the holiday period it's been 5 days and I don't know how long I will have to wait to receive my items.”

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Posted 7 years ago

“Another year of easy, straightforward business dealings with Lion. Pretty much total satisfaction; rarely any problems and when there are they are dealt with quickly and efficiently. Professional in every way. Thank you to all of you and a Merry Christmas.”

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Posted 7 years ago

“Very friendly and helpful staff and a quick delivery of good quality framing supplies. Thank you”

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Posted 7 years ago

“Excellent service”

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(TW) - Posted 7 years ago

“As an artist I do not buy large amounts from Lion, but I do use their chop service and other framing accessories etc., for my own personal use. My experience of buying from Lion has been excellent.”

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Posted 7 years ago

“Very helpful person taking order over phone, and speedy delivery”

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Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,554 reviews