Nice! Yes, we understand it can be a tough and sometimes frustrating process and add to that the COVID times. We thank you for your feedback and are happy to hear that you had a great experience.
“Kristi Mattauch was just terrific! After just the first 5 minutes of conversation, I knew she was the right person to help me get my loan refinanced. I had already spoken to one person who gave a good rate and with whom I was working, but after speaking with Kristi I made an immediate switch. She could an even better rate and better terms. Very few hoops to jump through, excellent communication, and very, very professional. I just closed on my loan this week, and have already recommended her services. Do not hesitate to work with Kristi at LoanDrone!”
Yay! Nothing makes our day more than hearing that our customers got not only an excellent rate and extra savings but also the process went smoothly. Thank you for the shout out and recommendations. We are so grateful.
“My only critique would be better communication. There were times when we would go weeks without any word, and it got a little frustrating. But they did a great job. Had to overcome a lot to get it done.”
“I have worked with Kristi Mattauch more than once, her efforts to get Veterans lower rates is genuinely heartfelt. Thank you❣️ Not her first rodeo! Kristi is dependable in complicated situations, she processed my quit claim deeds after my divorce. I am grateful she was able to get my ex spouse to cooperate, ✔️done. Loandrone treat her well, she is a superb addition.”
First of all, thank you for your service. Great to hear that you were so well taken care of. We are blessed to have a great team and appreciate your feedback.
“Loandrone is a very professional company to do business with. Robert Cassidy was always quickly responsive to answer our questions and give guidance to help us through the process.”
Thank you for your feedback. We are excited to learn that all your questions were answered and you are satisfied with our level of service. We greatly appreciate the opportunity to serve you.
“I think I have met the most excellent person in this loan process. Carley is so wonderful answering all questions and available all the time. I am 100% satisfied with her service.”
“Kristi made the entire process so smooth, clear and pleasant. As a former real estate and mortgage broker, I know how rough this process can be. Thank you Kristi!”
Thanks for sharing your experience with us. We are delighted that you were completely satisfied. We appreciate your business and look forward to serving you in the future should a need arise.
“I’ve been in real estate for over eight years, and I have not only done several refinances myself but also worked with many lenders for my clients. Rick Rawlin is by far the most organized Straight shooting Lender that I have worked with to date. There was no beating around the bush — everything was clear and concise and went exactly as he said it would in our first phone call. He beat the competitors rates without any prompting, and closed my refi in 22 days. I plan on sending him many referrals! Rick Rawlin is a huge asset to Loandrone, and I recommend asking for him by name.”
“I found Loandrone to be truthful, accurate and good at communicating. I worked with Kurt Stapf - he was very knowledgeable and his follow up good. The process was a good customer experience. Rod from Seattle”
“Excellent experience. The refinance rate they obtained for me was rock bottom - lower than the lowest rate I found anywhere else. Their communication was exceptional and they processed the refinance smoothly and professionally. I could not ask for more.”
Awesome, shopping for the best deal on your behalf is what we do at Loandrone, Inc. Happy to hear that process went smoothly. Thank you for your business.
“Robert did well and so far so good - the refi loan has been approved and funded. That's the proof, in the end. He seems very efficient and experienced; my only tiny concern was his very slight defensiveness, on occasion. I didn't interact with anyone else at Loandrone, except the CEO who answered the phone "hello." That needs to be corrected.”
Thank you for your valuable feedback. We have taken note of your suggestion and will make necessary changes. We are grateful for the opportunity to serve you.
Thank you. At Loandrone, we strive to make the process as easy and efficient as possible. At the same time ensuring maximum value add and benefit for our clients. We value the opportunity to serve you.
“Carley was very helpful and patient with me. Had a lot of what I thought were stupid questions and was a little nervous about certain things like closing cost amounts and other little details. She explained things so I could understand and feel more confident about my re-fi. She was very friendly and easy to talk to. Almost like I was having a conversation with one of my friends. I would highly recommend Carley for your loan needs.”
We are so happy that you hear that you had an amazing experience with Carley. Thank you for your comments and we appreciate your business. Look forward to serving you again.
