Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 552 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

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4.8

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a good experience!”

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Posted 6 months ago

“Took a very long time to complete.”

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Posted 7 months ago

“In the end, everything worked out perfectly. At times, it was hard to get ahold of people, but that is my only complaint. The team was great, very nice, and even helped us fight when we didn't get a good appraisal value. Would recommend!”

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Posted 1 year ago

“Kristi did well above what she should have to do.”

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Posted 1 year ago

“Scott was extremely helpful through out the entire process. He was able to navigate a very unique set of circumstances for my loan and it worked out perfectly. Highly recommend him to anyone.”

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Posted 1 year ago

“Loandrone was very helpful, with my loan”

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Posted 1 year ago

“John was a very good person to work with, satisfied so far.but still waiting for the credit card pay off seems a little slow.”

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Posted 1 year ago

“Kevin was great. Informative and very responsive. He made the refinancing process as smooth as it could be.”

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Posted 2 years ago

“Kevin's good what he does. Four Star. Due to performance on my last loan. Granted it was complicate but everything kept coming down to the last minute and was extremely stressful.”

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Posted 2 years ago

Thank You Spencer for your feedback. Sorry to hear about that. We will look into the matter and see how we can improve the process.

Posted 2 years ago

“Loandrone and Rick Rawlin were great! Most efficient re-fi I’ve ever experienced! Rick was very responsive and a great communicator. He got the job done on time and perfectly at a great interest rate.”

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Posted 2 years ago

“Loandrone was good and handled my cash out refinance needs admirably.”

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Posted 2 years ago

Aww! Thank you, Demetrius, for giving us the opportunity to serve you.

Posted 2 years ago

“Had previously used Michelle Lee and have had good service both times. AmeriSave was a pain, constantly asking for documents already sent. Scheduled notary attempted 2 1/2 weeks before actual closing due to alleged “missing information “.”

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Posted 2 years ago

We appreciate your feedback, sorry for the issues with the lender and notary. Will note and pass them along to the relevant person Thank you so much for trusting us throughout the process. We value the opportunity to serve you. Look forward to working again in the future.

Posted 2 years ago

“The company gets the job done quickly and hassle free. Since a lot of the paperwork falls on the applicant, we found that as long as you are efficent, the company will be just as efficient. We are second timers with Loandrone and we'd use them again in the future.”

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Posted 2 years ago

Thank you for your feedback Michael! We're happy that your experience with Loandrone was so positive and that you've continued to trust us the second time around. Our loan officers have years of experience and are here to make your loan process as quick and painless as possible!

Posted 2 years ago

“To Whom This May Concern: All transactions pertaining to the origination of my mortgage with Loandrone Inc. were either by internet technology or telephone. Mr. Rick Rawlins acted as my broker in this matter whom I never met in person. It was the first time that I ever originated a mortgage without any one on one contact. Mr. Rawlins is has proven to be very competent, helpful, and persistent. At times, the process over the phone seemed interminable and disrupting. I never knew when he was going to call. When he did, I dropped everything except once. This is also the first time that I had to reproduce my personal data which included tax returns, insurance papers and bank statements. In other transactions, I would just drop them off to the broker. Last week, I tried to make contact with Loandrone. Apparently, I got an answering service but never got a call back. I was trying to inform them that I would be sending their first payment to them immediately. No return call.It's a good thing that I didn't get it because the loan was passed on to another company. The auditor was also competent but rushed. She apparently had another appointment after mine. She was very courteous and the only one on one contact during this entire process. Overall, I give you a 4 * rating.”

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Posted 2 years ago

Thank you so much for leaving your feedback. We value your opinion and we are reassured that even though you were hesitant that you never met our licensed loan officer in person, everything worked out. Yes, we are not the servicers of the loan i.e we don't collect payments. We look forward to serving you in the future again

Posted 2 years ago

“Our mortgage broker, Robert Cassidy, did a great job presenting and executing on the best option for our refi scenario.”

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Posted 2 years ago

Thank you for your feedback Charles! We're happy that your experience with Robert was so positive.

Posted 2 years ago

“overall is was a pleasant experience”

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Posted 2 years ago

“Scott Keller very professional and straightforward ,thank you Scott for making the refinance a smooth process.”

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Posted 3 years ago

“Jai Pai did a very good job under the circumstances. The transaction was completed while I was wintering in Florida without good computer connectivity. I had originally intended to do the refi under my own name but the bank required my wife to join. This is strange since I transferred a mortgage in my name from quicken. The notary that was selected was marginal at best Overall it was a good experience”

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Posted 3 years ago

“Great service, good options from the get going and help me out to overcome any blockers in a timely fashion.”

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Posted 3 years ago

“Everything was pretty good. Very supportive in helping to make the right financial decisions. Communication tailed-off at the end; and I was told I would be able to have two months without payments until the new loan started... but when the paperwork settled, that's not what I got.”

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Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 552 reviews