Thank you, Dennis! We’re so glad to hear that your experience was as easy as 1-2-3! Quick responses are important to us, and we’re thrilled that our team was there for you every step of the way. We appreciate your feedback and look forward to assisting you again in the future!
Warm regards,
Team Loandrone, Inc.
“Honestly they were easy to work with and easily able to help understand and answer questions I didn’t understand. Beyond helpful and can’t wait to refinance again with them. Rick was amazing and very down to earth. Props to Rick.”
“Kristi was very helpful. Answered all my questions and when I called about something she always got back to me quickly. 90% of what she said was correct ( i was initially told i wouldn't have to pay anything out of pocket). But she explained everything so I was able to understand the process. Would recommend if you're able to get a lower APR. For the most part everything was done for me and I just had to sign off on what was happening.”
“In the end, everything worked out perfectly. At times, it was hard to get ahold of people, but that is my only complaint. The team was great, very nice, and even helped us fight when we didn't get a good appraisal value. Would recommend!”
“Scott was extremely helpful through out the entire process. He was able to navigate a very unique set of circumstances for my loan and it worked out perfectly. Highly recommend him to anyone.”
“Kevin's good what he does.
Four Star.
Due to performance on my last loan.
Granted it was complicate but everything kept coming down to the last minute and was extremely stressful.”
“Loandrone and Rick Rawlin were great! Most efficient re-fi I’ve ever experienced! Rick was very responsive and a great communicator. He got the job done on time and perfectly at a great interest rate.”
“Had previously used Michelle Lee and have had good service both times.
AmeriSave was a pain, constantly asking for documents already sent.
Scheduled notary attempted 2 1/2 weeks before actual closing due to alleged “missing information “.”
We appreciate your feedback, sorry for the issues with the lender and notary. Will note and pass them along to the relevant person Thank you so much for trusting us throughout the process. We value the opportunity to serve you. Look forward to working again in the future.
“The company gets the job done quickly and hassle free. Since a lot of the paperwork falls on the applicant, we found that as long as you are efficent, the company will be just as efficient. We are second timers with Loandrone and we'd use them again in the future.”
Thank you for your feedback Michael!
We're happy that your experience with Loandrone was so positive and that you've continued to trust us the second time around.
Our loan officers have years of experience and are here to make your loan process as quick and painless as possible!
“To Whom This May Concern:
All transactions pertaining to the origination of my mortgage with Loandrone Inc. were either by internet technology or telephone. Mr. Rick Rawlins acted as my broker in this matter whom I never met in person. It was the first time that I ever originated a mortgage without any one on one contact. Mr. Rawlins is
has proven to be very competent, helpful, and persistent.
At times, the process over the phone seemed interminable and disrupting. I never knew when he was going to call. When he did, I dropped everything except once.
This is also the first time that I had to reproduce my personal data which included tax returns, insurance papers and bank statements. In other transactions, I would just drop them off to the broker.
Last week, I tried to make contact with Loandrone. Apparently, I got an answering service but never got a call back. I was trying to inform them that I would be sending their first payment to them immediately. No return call.It's a good thing that I didn't get it because the loan was passed on to another company.
The auditor was also competent but rushed. She apparently had another appointment after mine. She was very courteous and the only one on one contact during this entire process.
Overall, I give you a 4 * rating.”
Thank you so much for leaving your feedback. We value your opinion and we are reassured that even though you were hesitant that you never met our licensed loan officer in person, everything worked out. Yes, we are not the servicers of the loan i.e we don't collect payments. We look forward to serving you in the future again
