Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 552 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to get my loan refinanced in a decent amount of time despite time difference. Availability was good when I needed to reach them and overall great service”

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Posted 3 years ago

“I really appreciate the way they conduct business, always available and through.”

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Posted 3 years ago

“I received friendly and prompt assistance. Thank you”

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Posted 3 years ago

“Went quick and smooth, and Elizabeth was up front on everything, and the final documents aligned with everything I was told. Was pleased the process was pretty simple.”

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Posted 3 years ago

“Thank you for making this fast and easy.”

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Posted 3 years ago

“Jai was very helpful & knowledgeable, and made himself available to answer all our questions! He even helped us with an issue after the loan had closed. Thanks Jai!”

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Posted 3 years ago

“Jai was easy but deal with, but was not prompt with follow through as he promised to assist with setting up escrow account but never did.”

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Posted 3 years ago

“Some of the info from the original quote was different at actually signing but it all was even in the end”

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Posted 3 years ago

“Kristi and Pascale are extremely responsive and I can't believe how quickly the process was completed. I do think some of the communication could be improved as far as information provided and being upfront about choices regarding the options, as well as how much money would be saved (it was way overestimated). But we're satisfied with the end result.”

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Posted 3 years ago

“Overall I am satisfied! Service was good but not what I would consider excellent due to inconsistent communication.”

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Posted 3 years ago

“Kevin was very helpful and took time to answer all questions. I would still like to receive a printed copy of settlement papers. I requested this but have not received it. Jill A. Carter”

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Posted 3 years ago

“Very easy process from start to finish!”

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Posted 3 years ago

“Very engaged during application process”

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Posted 3 years ago

“Kurt Stapf gets five stars! He was helpful, responsive and friendly. We had a couple glitches along the way -- thus the 4 stars -- but Kurt was awesome.”

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Posted 3 years ago

“Elizabeth was great. The whole process took a little long but otherwise was smooth.”

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Posted 3 years ago

“Working with Kristi was a good experience.”

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Posted 3 years ago

“Elizabeth was very patient and helpful in resolving a variety of technical issues”

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Posted 3 years ago

“Rick and Sierra were great to work with. Closed quick and easy at an excellent rate. Would definitely come back.”

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Posted 3 years ago

“I like the guy -Jai Pai, he is good and helpful. Nice job guy, thank you for your help.”

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Posted 3 years ago

“My only critique would be better communication. There were times when we would go weeks without any word, and it got a little frustrating. But they did a great job. Had to overcome a lot to get it done.”

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Posted 3 years ago

Thank you for the feedback. We will definitely improve further on that aspect. Thank you for your patience and we value the opportunity to serve you.

Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 552 reviews