Lo-Dough Reviews

4.4 Rating 9,217 Reviews
84 %
of reviewers recommend Lo-Dough
4.4
Based on 9,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Read Lo-Dough Reviews
Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022
Jane Briggs
Lo-Dough 4 star review on 3rd October 2022
Elizabeth Wood
Lo-Dough 5 star review on 28th September 2022
Donna Brain
Lo-Dough 5 star review on 28th September 2022
Donna Brain
Lo-Dough 5 star review on 28th September 2022
Donna Brain
Lo-Dough 5 star review on 28th September 2022
Donna Brain
Lo-Dough 5 star review on 18th August 2022
Jo Lovegrove
946
Anonymous
Anonymous  // 01/01/2019
I have tried repeatedly to reinstate my lodough subscription with no success. I only seem t9 be able to order from a 3rd party. Not happy
Helpful Report
Posted 1 year ago
I cancelled my order month ago but it still came not happy
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Posted 1 year ago
Hi Tracy, Thanks for your review, I've checked over your subscription history and it appears that a previous order was skipped however, your subscription wasn't cancelled completely which is why your subsequent order has been processed and dispatched. Feel free to pop and email over to hello@lodough.co and we'll certainly provide you with details of how to make a return. Kind regards, Team Lo-Dough
Posted 1 year ago
It never arrived. Probably Royal mail issue, I was refunded but I'm gutted there is no more available to order online :(
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Posted 1 year ago
The customer service etc is fine. The products themselves are tasteless and I think I would rather go without. Sorry.
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Posted 1 year ago
It has no taste and it is too dry
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Posted 1 year ago
I didn't like the cake mix it has a bad dry taste . The macros are brilliant but the taste and texture isn't good. I won't be buying again.
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Posted 1 year ago
I had high hopes for this dough to help me on my weight loss journey, but I do not like it. I’ve tried it twice now and can only say that the texture like a mixture of cardboard and foam. Not for me I’m so disappointed!
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Posted 1 year ago
I was sent this review survey request at 2.11pm on a Tuesday. Had only taken delivery of the products at 10.34am the previous day, Monday. A bit too fast and previous, don’t you think, to ask for a review? Have 2 jobs and my own business to run and really didn’t have the time to drop everything to make a batch of brownies, a Victoria sponge and eat 20 lo-doughs in the space of approximately 27 1/2 hours! Maybe I’m just being lazy? You and all these other online companies really need to let people come up for air. It’s highly irritating to be pounced on as soon as products are delivered and if you don’t do it straight away, you get bugged to do it. Usually, when I get these far too hasty review requests, I roll my eyes to the ceiling muttering some profanity whilst immediately deleting them like “Jesus H Christ, you jump in my f&#&ing grave as quick?” This time I’ve, for once, decided to have a gripe about it in the small hope that somebody might actually take this annoyance on board. I’m not holding my breath though, what’s left of it. My advice, back off a bit - maybe give people a couple of weeks, at least, breathing space?
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Posted 1 year ago
Hi Cathy, Thanks for taking the time to post your review and bringing this to our attention. From the date of order, our deliveries should take between 2 - 3 working days, but I appreciate that some orders can experience some minor Royal Mail delays. We usually request reviews from our customers as we believe this is vital to help improve our service and the quality of our products, an automated e-mail is sent 7 days after purchase requesting a review, as we believed this provided our customers with enough time to receive and try our products. We appreciate your feedback and have taken what you have raised on board, for all future orders, we have delayed the review request to 12 days to allow our customers that extra little bit of time to try our products. I hope you enjoy our products. Kind regards, Team Lo-Dough
Posted 1 year ago
Pizza bases taste like cardboard
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Posted 1 year ago
I didn’t like the consistency. It seemed abit sweet. Soggy middle, not for me at all.
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Posted 1 year ago
Haven't received my order yet, so cannot comment, ordered on 17th July???
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Posted 1 year ago
Hi Allison, Sincere apologies for the delay with your order, I've taken a look into this for you and it appears that there has been an issue with the shipping address provided at the checkout which has caused a delay with your order. Can you please email our Customer Service Team (hello@lodough.co) with your full correct shipping address and we'll ensure this matter is resolved as soon as possible. We look forward to hearing from you. Kind regards, Team Lo-Dough
Posted 1 year ago
I haven’t made a pizza yet, but I made a quiche and that was good, I also made a Victoria Sponge with the cake mix which was a disaster. It was the thickness of a biscuit and hard. I asked for a refund which they willingly gave me so very pleased with the company
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Posted 1 year ago
Disgusting
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Posted 1 year ago
Purchased the lo-dough bases, they tasted like cardboard, no idea how anyone can eat these! I would not recommend
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Posted 1 year ago
Wasn't for me, tasted vile
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Posted 1 year ago
Pizza dough was like paper, horrible
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Posted 1 year ago
I haven't received my goods yet!!!
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Posted 1 year ago
Hi Christine, We're sorry to hear about this, can you please pop an email over to hello@lodough.co and confirm your order number and full shipping address and we'll certainly take a look into this for you right away and ensure the matter is resolved. We look forward to hearing from you. Kind regards, Team Lo-Dough
Posted 1 year ago
The wrap has no taste and feels and rips like paper, the product is very expensive too.
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Posted 1 year ago
I am so sorry to say this but honestly, this really is awful stuff… so, so dry and cardboard-y!! Struggled to swallow it and I definitely won’t be buying again. Stick with normal tortilla wraps and pizza bases etc. The calories you’re saving just aren’t worth it! I would much rather enjoy my meals and make tweaks in other ways.
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Posted 2 years ago
The brownie stuck to greaseproof paper so was inedible
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Posted 2 years ago
Hi there, Thanks for providing us with your feedback. Sincere apologies that your initial experience with the Lo-Dough Brownie Mix has been a negative one. We'd love to give you a better 2nd experience of the Brownie Mix, can you please pop an email over to hello@lodough.co so we can assist you with getting the perfect results. We look forward to hearing from you. Kind regards, Team Lo-Dough
Posted 2 years ago
Lo-Dough is rated 4.4 based on 9,217 reviews