Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.94

4.9 Rating 557 Reviews

99 %

of reviewers recommend Loft Storage Room Company

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4.9

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Loft Storage Room Company 5 star review on 4th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The positives - the surveyor was friendly, as were the guys who fitted the boarding in the loft, and the staff in the office. The fitters suggested a slight change to what we had originally odered and the end result was brilliant. Far better than we could have hoped for. The negatives - we already had a loft ladder which had to be raised when the boards were fitted. This resulted in it being incredibly difficult (and I would have hurt myself) if I tried to access the loft myself. Not ideal! We ended up calling the Loft Storage Room Company back out to replace the ladder. However, I was really disappointed that this problem wasn't identified by the surveyor initially and pointed out to us at that stage. We were offered a £20 discount off the cost of the replacement ladder (which we proceeded with) but this didn't suitably compensate me for having to be home for a 2nd time, whilst it was being fitted. I was also a bit disappointed that we didn't have the option of having a left hand or right hand grab rail on the ladder. My husband or I could easily change this but it would have been a really nice gesture by the company if they had asked us, and provided the right one.”

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Posted 6 years ago

“Top quality service from start to finish, no pushy sales and the guys that turned up were fast, polite and tidy.”

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Posted 6 years ago

“The survey was carried out close to my original enquiry, and the work was carried out within a couple of weeks. The quote was reasonable, and the company were able to provide me with additional paperwork to appease my freeholder. The team were punctual, friendly, and literally didn't stop until the work was complete. Time was taken to ensure the amount of boarding I had paid for was as effective as it could be to give me as much usable space as possible. As a woman living alone too, having unknown men in your home can be intimidating, but I can't praise these guys enough. I'm thrilled with the work that was done.”

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Posted 6 years ago

“These guys did a brilliant job from planning right through to completion. I've also never known builders stick to a schedule like this before but they have it down to a fine art. We didn't need to worry about anything. I'd definitely recommend them.”

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Posted 6 years ago

“The guys were quick, tidy and very friendly! Great service with a smile - thanks!”

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Posted 6 years ago

“Easy to deal with. Good communication via phone and email. friendly. Arrived on date on time. Fitter was helpful, efficient, tidy and done installation without any fuss or bother.”

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Posted 6 years ago

“The guys did exactly what I asked for the finish was fantastic.”

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Posted 6 years ago

“Very quick,tidy professionally done I would totally recommend the company to anyone a very happy customer”

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Posted 7 years ago

“Absolutely thrilled with loft. From survey to completion I am extremely happy. Surveyor listened to everything we wanted and put together a very good package. Fitters were on time,very tidy workers and two very nice chaps. They cleaned everything before they left and did a first rate job. I would not hesitate to use this company again. Many Thanks to you all. Mrs S Smith.”

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Posted 7 years ago

“Great service, quick efficient, no mess.”

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Posted 7 years ago

“Installed within the time frame A very good and polite work force The catch on the loft door is a bit temperamental Also I haven’t received through the post the guarantee for the work I expect it’s on it’s way”

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Posted 7 years ago

“Very Pleased with the new loft ladder and a very friendly business and efficient service.”

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Posted 7 years ago

“Done exactly what was required, nice job, very clean and tidy given all the dust and rubbish in the loft, would highly recommend”

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Posted 7 years ago

“Excellent in every respect. Reliable, punctual. The two gentlemen who boarded and insulated our loft were exceptionally professional, clean and tidy workers. They did a truly exceptional job. We are very pleased with our loft. The men work very hard, and just do not stop until they finish their work. Thank you so much. Highly recommended.”

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Posted 7 years ago

“The young man from Loft Storage Room Company to install my loft ladder, I classify him to be a professional man. He arrived on time and took his shoes off and inspected the loft ladder hatch area and asked which way I wanted the hatch door to open. Before starting installation he laid dust sheets from front door to hatch door area. After work was completed he made sure I was happy with his work and opening and operating the ladder. He made sure no mess was left. A great job was done. Brian from Staines”

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Posted 7 years ago

“From the first phone call to completion they were efficient,professional and a pleasure to do business with. What they promised they delivered both in quality and price. No hidden extras. Would thoroughly recommend them.”

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Posted 7 years ago

“Loft Storage Room Company was very good to deal with from initial enquiry onwards. We wanted to make our unboarded loft space into a usable storage location; after our initial telephone enquiry they sent someone out to assess the work required and sent a quotation through within 24 hours. Their sales team are strictly non-intrusive and after sending the quotation (by email and post as agreed) do not pester you with follow-on calls but wait for you to come back to them. Once we confirmed they were able to schedule the work in a very suitable timeframe. The floor had to be raised and boarded, no support struts needed to be added in our case. The team arrived on time and got straight to work, were very unobtrusive while on-site and finished the same day. Several weeks on from completion we are very happy with the job done and can happily recommend the company to others.”

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Posted 7 years ago

“Supplying us with a loft ladder that is easily accessible any time of day”

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Posted 7 years ago

“Excellent service. From the first call, the survey and the guys fitting the loft board were quick, clean and quiet.”

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Posted 7 years ago

“Excellent service from start to finish,very efficient , clean and tidy. Would definitely recommend Great job, thank you”

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Posted 7 years ago

Loft Storage Room Company is rated 4.9 based on 557 reviews