Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 564 Reviews

99 %

of reviewers recommend Loft Storage Room Company

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4.9

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Loft Storage Room Company 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry for delay! Absolutely brilliant company! I needed access to our attic changed as I had a knee replacement. I am a big lad at 6'3" tall, so wanted something substantial fitted. The company were able to do this with just a weeks notice! Ben and his colleague were great! Used dust sheets, and no mess! Concertina ladder is not only very safe but feels very solid! Don't save pennies on safety, pay a bit extra and get it done properly! Highly recommended!”

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Posted 5 years ago

“Had a hinged down door and loft ladder fitted . Philip and his colleague were very easy to get on with and were very polite and once the job was done i was shown how to use my new ladder etc . Very happy with the result and will use this company again to fit loft flooring.”

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Posted 5 years ago

“We had our main roof loft and garage loft boarded for storage and had in the main roof a new loft ladder to provide better access . The finished product was great and exactly what we wanted. The workers were punctual, and took away any mess and left the area they worked in tidy afterwards. The process from initial contact, survey and completion was very professional and I would not hesitate to recommend them.”

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Posted 5 years ago

“Very impressed with both the quality of the work and the excellent customer service. The customer service team were very accomodating in scheduling an appointment for me ASAP, and the team who carried out the work were polite, efficient and left the area tidy. I am very pleased with the end result.”

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Posted 5 years ago

“From my first conversation with Ben to the final fit out everything went really well. The fitters were extremely good - courteous, considerate and very tidy. They did a very good job.”

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Posted 5 years ago

“Very courteous, cheerful and helpful on the phone, they were able to come and fit the new ladder in just a few days (I was expecting to wait far longer!) Removing the old, broken ladder was included in the price, which was a very pleasant surprise. The engineer, Ben, turned up on time, was polite, neat and very efficient. Really happy with the whole endeavour from start to finish!”

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Posted 5 years ago

“We are so very pleased with the loft you have created for us, thank you all. We were very impressed by the whole team's professionalism, from the initial meeting to discuss our needs, through to the work being carried out in what turned out to be the hottest weather on record! I really couldn't have worked in a loft in those temperatures! The end result is far better than we ever thought of. Thank you all again. It's good to know that there are still some businesses out there that pride themselves on their work, well done. All the very best to you and may your business thrive in the future as it deserves to. Thank you, Gary and Paul.”

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Posted 5 years ago

“Friendly chap, neat job and explained everything clearly”

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Posted 5 years ago

“Great job, without any disruption”

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Posted 5 years ago

“I've recently had my loft fully boarded by Loft Storage Company and I love it. They did a brilliant job and didn't take long for them to do. Very impressed and would fully recommend.”

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Posted 5 years ago

“Very impressed by Loft Storage Company - from initial inquiry to completion. They understood what I required and, more importantly, what wasn't required and could advise/quote accordingly. The team who carried out the work were very polite and respectful of my property in how they laid out dust sheets and kept the dirt/dust involved to a minimum. The work was carried out to time and to spec and the overall result was more than I could have hoped for. I now have a loft that I can move about in confidently and it was left in a very clean and tidy state. I could not be more happy and would recommend the Loft Storage Room Company to others without hesitation! Thank you!!”

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Posted 5 years ago

“We are very pleased with our loft storage ladders . The ladders are very secure and safe to use . The two friendly men ( Ben and another ) fitted them very well and showed us how to operate the . All together an excellent service - ten out of ten”

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Posted 5 years ago

“Loft Storage Room Company did an amazing job converting my attic. They were fast, worked clean and delivered a great result on the schedule we'd agreed beforehand. Greg and Mitchell kept in constant communication throughout the job making sure they deliverd exactly what we wanted and were happy to adjust their plans or come up with alternatives as and when needed.”

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Posted 5 years ago

“I had two visits from the company. The first was intended to fit a loft ladder to an existing hatch, but this proved not to be an option as the hatch was not suitably positioned. The second was to create a new hatch and fit a ladder. On both occasions the fitters were quick, friendly and made an excellent job of tidying up. The work was done to a high standard, and I would be happy to recommend the Loft Storage Room Company.”

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Posted 5 years ago

“Outstanding workmanship. Quick and efficient. Thoroughly recommend this company with no hesitation”

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Posted 5 years ago

“Excellent service from first visit to inspect what I needed to installation. Ann-Marie”

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Posted 5 years ago

“We desperately needed access to our loft and when I looked on line to see what was available The Loft Storage Room Company website interested me straight away. It was easy to access, all the information on choices of ladders was clear so all I had to do was contact them for an appointment. I received a call promptly and spoke to their representative about the choices and received good advice. I only had to wait a week for the next appointment and Ben would be fitting the ladder. When he arrived, he thoughtfully put down dust sheets to protect our carpet and set to work. Ben asked how we'd like the ladder fitted and which way we'd like the loft hatch to fall and it was done much quicker than I thought it would be. The Loft hatch was made to measure so it fits perfectly and doesn't let any cold air escape. The ladder is sturdy and goes up into the loft rather than you having to jump the last few treads. The handrail is also very useful and gives a fee!ing of safety when coming down the ladder. Ben showed us how the lock on the loft hatch works and also the ladder. He worked quickly and efficiently and kept the area clean. An excellent job done and the price was very competitive. The whole experience was painless and I would highly recommend them.”

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Posted 5 years ago

“Very happy with the whole process. The crew who fitted our flooring suggested an alternative layout which was much better than my original plan, and didnt cost me anything extra!”

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Posted 5 years ago

“Fantastic job, professionally & quickly completed.”

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Posted 5 years ago

“I used the company to convert a loft-space into storage. The guys did a fantastic job over 4 days, and handled a few challenges as well as could be expected (it seemed to rain non stop!). They also cleaned up after themselves each day, and made sure I had access to the bedrooms. If I had another loft that needed converting, I 'd happily use them again :)”

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Posted 5 years ago

Loft Storage Room Company is rated 4.9 based on 564 reviews