London Ticket Club Reviews

4.6 Rating 14 Reviews
93 %
of reviewers recommend London Ticket Club

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Anonymous
Anonymous  // 01/01/2019
Had to change the date because of a hospital appointment and we are 300 miles from London they changed this no problem or fuss brilliant
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Posted 2 months ago
I had trouble finding my confirmation email with the barcode for my tickets some months after booking a show and began to panic we may not get seated when going to our event. I emailed the customer service and Francesca replied to me immediately with some trouble shooting prompts and got my confirmation resent to me very quickly! I was so grateful for her help and now am looking forward to attending our show without the anxiety turning up without proof of purchase! Thank you so much!
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Posted 3 months ago
Very prompt when I had lost my ticket! Thank you Francesca and team
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Posted 8 months ago
Very prompt and helpful
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Posted 8 months ago
I booked tickets to see lion king, no reference number no confirmed booking. And telephone number is not reconzed
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Posted 11 months ago
I was very impressed with the prompt response and the polite professional and friendly communication. Excellent. It is very much acknowledged and appreciated
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Posted 1 year ago
Excellent personal service, able to take ownership of a problem, and resolve to a satisfactory conclusion .
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Posted 1 year ago
d a wrong date in error, contacted your team (Francesca). prompt reply , date changed. Appreciate such excellent customer service in such difficult times as these.
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Posted 2 years ago
I booked my tickets early Sunday morning for an event the same day. When I didn't get the confirmation, with my tickets, as quickly as I had expected I contacted the London Ticket Club by email and was really delighted (it was still only about 8.30am) to get a super helpful email from Francesca with the necessary ticket information. If I hadn't had her help, I would have had real problems getting into the show.
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Posted 4 years ago
It was great
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Posted 4 years ago
Excellent customer service from Francesca thank you!
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Posted 4 years ago
Very helpful and sorted the problem out brilliant
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Posted 5 years ago
Good price tickets. Very efficient customer service.
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Posted 5 years ago
Good price tickets. Very efficient customer service.
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Posted 5 years ago
London Ticket Club is rated 4.6 based on 14 reviews