“I've been waitin 2 weeks already on my perfume which was 76.00 I ave recieved no email to say it has been dispatched and every time I ring the number it goes straight to music 20 mins later stil nothing I really hope I avent beem scammed”
“I'm not happy with this company:( older from the gift for my mum birthday and is not coming I try to contact them but not receive any reply back now is 3 weeks and still not coming my older want to get my money back is £114”
“WARNING!
DO NOT BUY FROM HERE!
Took over £240 from me an item in stock, waited for two weeks, nothing.
Chased up, nothing.
For an automated email saying item out of stock and will receive a refund.
Waited over two weeks, nothing.
Chased up, was informed refund on its way.
Waited two weeks, nothing.
Send many many emails with no response since. It’s been over 6 weeks since I placed the order. A scam company that fulfill 50% of the orders to seem legitimate so they can keep the scam going. Many people have simply lost their money”
“Absolutely awful from start to finish. Their delivery times are very misleading and I kept getting the run around about when it would be shipped. My order was eventually sent through Amazon.
One item came broken and customer service has been treating me like I'm an idiot, scammer, and a liar.”
“They took my money on the 17th, they have delayed my delivery twice. It’s still not arrived. They blame difficulties with their courier. It’s nonsense. Terrible company won’t be using ug them again ever !”
“Do not purchase they don’t send your order then lie about refunds.
Cannot contact anyone now having to go through dispute with bank and report to Trading standards as I cannot get my money back for items not delivered”
“24th May I placed my order for 2 perfumes. I also received an apology email after a week claiming that they have dispatched my items. One item arrives 2 weeks after ordering, much too late as was a present so I sent it back. This one they claim was opened and are not giving me a refund.
The other item simply never arrived. They told me repeatedly that they had dispatched it but unlike the first item, this faceless company could never supply me with a tracking number. They told me that as it had been “lost in transit” they would give me a refund but because of my bank, this could take up to 10 working days… I have never had this issue with my bank. And still, I’ve not received a single penny back and it’s now the 19th June.
If I didn’t know any better I would suggest this company is a money laundering service.
Go onto Companies House and see for yourself… you can’t escalate your complaint because there is only 1 guy running the show!
I have reported to Trading Standards as this guy is clearly keeping hold of a lot of peoples money!
26th June and he still has not refunded me - FRAUD FRAUD FRAUD, BEWARE!”
“When my first order didn't arrive, I called your company, and they were incredibly reassuring. They investigated the issue and promptly placed a new order, which arrived right on time.”
“I've been longing for this perfume for years, but the high price tag of up to £80 per bottle always held me back. Imagine my disbelief when I stumbled upon it for just £31 a bottle with free delivery! I was over the moon when it arrived just a couple of days later. THANK YOU!”
