Loot Crate Reviews

2.1 Rating 875 Reviews

28 %

of reviewers recommend Loot Crate

2.1

Based on 875 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Loot Crate deliver? How long does Loot Crate take to deliver? Does Loot Crate deliver on time? How is accuracy and good condition of items delivered by Loot Crate?

Returns

Customer Service

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About Loot Crate:

Loot Crate™ is a monthly subscription box delivering the best in geek + gaming gear. From collectibles, apparel, tech gadgets, art, and other epic gear, it's like Comic-Con in a box.

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Canadians, please give me some insight about how your Orders turned out. Did you get charged COD, or other hidden fees? First time using Loot Vault, Funday50 discount was applied so order only came to $20usd/$26cad.

Helpful Report

Asked by Steph (5 years ago)

Don't do it. Not because of any COD/fees - I never experienced any (YMMV) - but because the experience is sub-par to say the least. Shipping is LENGTHY...

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Answered by CHTW (5 years ago)

Is there a mailing address for Loot Crate or a Phone Number to call?

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Asked by Russ Ramirez (6 years ago)

You can try sending something to their address, but they don't have a phone number to call as that would require actual customer service instead of copy and pasted non-responses.

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Answered by Robert Clarke (5 years ago)

When will I hear about incorrect deliver in MAY!!! Absolutely no contact from Loot at all.

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Asked by Geraldine Deamer (6 years ago)

Never, they have terrible customer service and tend to ignore anything that isn't praise.

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Answered by Robert Clarke (5 years ago)