Loot Crate Reviews

2.1 Rating 875 Reviews

28 %

of reviewers recommend Loot Crate

2.1

Based on 875 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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About Loot Crate:

Loot Crate™ is a monthly subscription box delivering the best in geek + gaming gear. From collectibles, apparel, tech gadgets, art, and other epic gear, it's like Comic-Con in a box.

How quickly does Loot Crate resolve customer queries?

Helpful Report

(4 years ago)

Greater than 64% of reviewers feedback is Loot Crate takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

81.52%

Industry Average

“ But delivery method is mail as costs are concerned about the safe delivery (South Korea this size uses a courier service in general. ”

- A

“ A good service typically good value for money espescially since every crate has a shirt now. ”

- B

“ I love Loot Crate, especially the Level Up. My absolute favorite part of getting a new crate each month is figuring out who I wanna share it with. I love gifting the items as much as showing off some of them off. A fun monthly treat with amazing customer service. Plan on remaining a member for a couple more years at least. ”

- B

Loot Crate Reviews

Customer Service - Good