Lords & Labradors Reviews

4.5 Rating 317 Reviews

87 %

of reviewers recommend Lords & Labradors

4.5

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Lords & Labradors deliver? How long does Lords & Labradors take to deliver? Does Lords & Labradors deliver on time? How is accuracy and good condition of items delivered by Lords & Labradors?

Returns

How is Lords & Labradors returns process?

Customer Service

How can I contact Lords & Labradors? How quickly does Lords & Labradors resolve customer queries?

Get Answers to Your Questions

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Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

How quickly does Lords & Labradors resolve customer queries?

Helpful Report

(4 months ago)

Greater than 63% of reviewers feedback is Lords & Labradors resolves customer queries within an hour.

Helpful Report

(4 months ago)

84.21%

Industry Average

“ I ordered the wrong thing initially and the customer service was amazing, my new order got here next day and the old one picked up - no charges for the new delivery or return and they couldn’t have been more helpful. ”

- Anonymous

“ Very happy with the quality and design of items purchased! Customer service goes a long way and the help I received was simply amazing!! Worried that my crate might not arrive in time for our puppy’s arrival, the sales team very kindly checked their stock and dispatched items early! Arrived super quickly!! Thank you!!! Can’t wait for future orders with you! :) ”

- Amy

“ Not only have I been happy with all my purchases from Lords & Labradors but when I was trying to order a crate to arrive in Spain for a specific date, the staff went above and beyond to help me - really outstanding customer service! ”

- Elizabeth

Lords & Labradors Reviews

Customer Service - Good