Lost Universe Reviews

Name: Lost Universe
Rating: 4.46

4.5 Rating 1,791 Reviews

86 %

of reviewers recommend Lost Universe

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Lost Universe 5 star review on 10th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful customer service!!! Sending me the wrong item then telling me it’s tough!!”

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Posted 2 years ago

Thank you for leaving a review! We are sorry for this situation and any inconvenience caused. Please can you contact us at help@lostuniverse.com so we can help you further?

Posted 2 years ago

“Bought as a present and they loved it”

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Posted 2 years ago

Thank you for your great review! We do hope to see you again soon!

Posted 2 years ago

“Great price, Great service, order came really quick and was well packed, would recommend”

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Posted 2 years ago

Hey Peter, really pleased to hear how smoothly you found your order experience. Many thanks! Kindest Regards LU Team

Posted 2 years ago

“Competitive prices, brilliant products and fast delivery. What more could you ask for. Would definitely use again.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon!

Posted 2 years ago

“Amazingly fast delivery!”

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Posted 2 years ago

Thank you for your lovely review. It's great to hear you have enjoyed our fabulous service. Many thanks. LU Team

Posted 2 years ago

“Excellent items, good value for your money. Company go above and beyond with any queries you may have. They care about the items you have ordered & paid for, and delivered on time. I would highly recommend Lost Universe to everyone. Thanku.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon! LU Team

Posted 2 years ago

“Order arrived really quickly and smoothly. Thanks!”

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Posted 2 years ago

Thank you for your great review! Hope to see you again soon!

Posted 2 years ago

“arrived broken, had to source another one as it was part of a birthday gift, in the bin now,”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are sorry to hear that the product did not work out for you. Please can you contact us at help@lostuniverse.com so we can help you further?

Posted 2 years ago

“Thumbs up from me”

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Posted 2 years ago

Hey, really pleased to hear how smoothly you found your order experience. Many thanks.

Posted 2 years ago

“Sent me a wrong item, and not telling me I have to sort it before they can send me refund or anything, when it was there mistake, I don’t have time for all that, and now they haven’t responded to my message. Will never use again”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are sorry for any inconvenience caused. Please can you contact us at help@lostuniverse.com so we can help you further?

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your lovely review. It's great to hear you have enjoyed our fabulous service. Many thanks.

Posted 2 years ago

“Great quality product. Well packaged. Arrived next day. Grrat service. Thank you.”

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Posted 2 years ago

Thank you for your lovely review. We are pleased to hear you have enjoyed our service. Many thanks.

Posted 2 years ago

“Really happy with the product, exactly what I expected and the speedy delivery. Kept me informed throughout.”

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Posted 2 years ago

Hey, really pleased to hear how smoothly you found your order experience. Many thanks.

Posted 2 years ago

“I ordered a gaming chair at £255 the chair is great though it does have scratch on base, the packaging is a mess the chair was either a display or it had been returned as the box was sellotaped t all edging the damage was so bad to box. I took pictures of the box as soon as it was delivered incase it had been damaged. Last Friday the chair was to be delivered between 6:45pm and 7:45pm when I checked the map driver was at street behind my house I put outside light on and he took a picture from the street and messaged saying no answer would be back Monday I messaged him right away and was told he couldn’t come back he was still on my street. On Saturday morning they tried to deliver when I wasn’t home this time pressing my ring doorbell then wouldn’t deliver till the Wednesday.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are sorry to hear about the delivery issues you faced. In case you need further help please contact us at help@lostuniverse.com so we can help you. Kind Regards LU Team

Posted 2 years ago

“Received goods quickly and cost me a lot less than from elsewhere.”

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Posted 2 years ago

Great review! Thanks, Tim! Kind Regards LU Team

Posted 2 years ago

“Amazing products at amazing prices! So much to choose from i was scrolling for hours! I got some amazing presents for people for Christmas and i can't wait to see their faces when they open it on Christmas day! And super fast delivery and Lost Universe kept me in the loop with mt delivery the entire time. I will definitely be a regular customer and ive recommended their website to loads of friends!”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon! Kindest Regards LU Team

Posted 2 years ago

“Excellent communication and quick to send, admit that I am still awaiting 1 package.”

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Posted 2 years ago

Thanks Paula, we're glad you found us! See you again soon! Kindest Regards LU Team

Posted 2 years ago

“Nice Hogwarts rucksack. A little smaller than expected but still ok for child for school.”

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Posted 2 years ago

Great review! Many thanks! Kind Regards LU Team

Posted 2 years ago

“brilliant excellent product good quality speedy delivery all boxes ticked”

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Posted 2 years ago

Hey Jane, really pleased to hear how smoothly you found your order experience. Many thanks. Kind Regards LU Team

Posted 2 years ago

“Good comms, quick despatch, wrapped with care, great seller”

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Posted 2 years ago

Thanks June, we're glad you found us! See you again soon! Kind Regards LU Team

Posted 2 years ago

Lost Universe is rated 4.5 based on 1,791 reviews