“Delighted that my purchase arrived quickly when on other sites it said it couldn't be shipped until after Christmas.
I didn't receive an email to say it had been shipped though so perhaps that would be something useful to add to your customer communication.”
“Although my parcel was lost in transit, the customer service I received was amazing! You have a fantastic range of products for cheap and affordable prices and I will definitely be ordering from you again!”
“I ordered the control pad neck pillow for my 8 yo birthday, i was worried it was more for a adult but im well pleased its well worth the money, its to go with his gaming chair so he will be well happy i would def reccomend and will oreder again from this sight.”
“Love the products purchased from Lost Universe. Managed to get the items (hat, water bottle and light) in good time for Christmas and with frequent communication as to the delivery date. Everything looks in good order and totally happy with packaging, pricing. Thank you.”