“Bought 2 t-shirts, a bag & a Harry Potter water bottle and they were all stunning and great quality! I will most definitely buy again from these guys! Delivery was prompt and done by Royal Mail with I also loved as my packages arrived Undamaged and not stolen. Thanks for my fab order dude!”
“Delivery timeline was ok. Shopping on the site was simple enough. The prices are crazy for what I received. I expected a much larger item for the price I paid”
We're so sorry to hear that the order wasn't everything that you were expecting. If you've still got any queries with the order or you would like to return it then please contact our customer care team via email at help@lostuniverse.com.
We're always happy to help.
Kindest regards
LU Team
“First time shopping with lost universe. Found them very efficient didnt take long for parcel to arrive,I'm sure my grandson is going to be very happy Christmas morning.”
“Just amazing, such a great collection of items to choose from over a lot of different franchises, brilliant pricing and delivery within 2 days brilliant.”
“Lost Universe provided me with A awesome service quick and I am very happy with my item, arrived in amazing condition and you beat everywhere else on price definitley a happy customer.”
“You sent the wrong item but your customer service department were really helpful in providing detailed instructions on how to return and prompt reply too. Much appreciated.”
“Excellent service. Pre-ordered and was kept updated regularly by email. Shipped order when they said it would and delivered without any issues. Really pleased and would definitely return.”
“Bought a baby yoda face cup and came with no protection(bubble wrap) and there for made a hole in the box and also made a crack from the left ear to the mouth.
The cup it's self looked nice would of been a better review if it came with no crack.”
We're so sorry to hear that the order wasn't everything that you were expecting. If you've still got any queries with the order or you would like to return it then please contact our customer care team via email at help@lostuniverse.com. We're always happy to help.
