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Lovefone Reviews

4.9 Rating 4,712 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,712 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Keanu Adorable
Verified Buyer
“The service was fast and easy”
Helpful Report
Posted 7 years ago
Niall Halsall
Verified Buyer
“Very easy process, very welcoming and friendly staff. Quickly replaced my battery (with no damage to the case).”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt efficient service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“had a problem with my screen replacement but they replaced it instantly and without any problems. Now working brilliantly.”
Helpful Report
Posted 7 years ago
Ben Hodge
Verified Buyer
“I took 2 phones with broken screens in and both were ready and working within 30mins. great service thanks”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Incredible Service. Really pleased. Made fixing my phone SO EASY. Should've done this months ago”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Not working”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I booked the appointment 30 minutes before arriving and then it took them 10 minutes to resolve my charging port issue. Wonderfully fast service”
Helpful Report
Posted 7 years ago
B Amedee
Verified Buyer
“Easy, quick, no issues.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Accurate and reliable. It was only 15 minutes wait!”
Helpful Report
Posted 7 years ago
Rob Wills
Verified Buyer
“Attentive, responsive first class service. Great place to buy a refurbished phone.”
Helpful Report
Posted 7 years ago
Stuart Shawcross
Verified Buyer
“Fast, reliable and friendly”
Helpful Report
Posted 7 years ago
Q
Unverified Reviewer
“I booked a appointment on-line on the same day and with in ten minutes of arriving at the shop the guys had fixed my iphone's rear camera after i dropped it. They explained that the camera had detached but is now working and because they didnt have to change any parts they wasnt going to charge me. Really good customer service, polite and friendly. I would highly recomend Lovefone!”
Helpful Report
Posted 7 years ago
Steve Morgan
Verified Buyer
“Very quick service, walk up service with no appointment necessary. Friendly service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Polite customers service and I have a brand new functioning screen at a reasonable cost.”
Helpful Report
Posted 7 years ago
Naomi
Verified Buyer
“I dropped my Iphone and the screen completely cracked... At that point I had two solutions, get it repaired by Apple for an astronomical price or choosing a way cheapest option like Lovefone. When you get a reparation done outside of Apple you loose all privileges to get assistance from them again. That said, I think if it's just a screen replacement Lovefone is a really good option. I took an appointment for the next day and in 30 minutes my phone was already brand new. The staff is nice, the wait inexistant and the price is really cheap. I would do it again but I'm not planning on breaking my screen anytime soon ;)”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Dealing with Lovefone is straightforward, fast and assuring.”
Helpful Report
Posted 7 years ago
Phil Carter
Verified Buyer
“Easy to navigate website, good communications, item repaired with minimum fuss”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fixed my smashed phone in under half an hour. Perfect!”
Helpful Report
Posted 7 years ago
Graeme McDermott
Verified Buyer
“Easy to find Polite staff Efficient service. Booked in for 2pm, back 30mins later, all done. Gave me advice on prolonging battery life I've never heard before.”
Helpful Report
Posted 7 years ago
Lovefone is rated 4.9 based on 4,712 reviews
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