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Lovefone Reviews

4.9 Rating 4,712 Reviews
98 %
of reviewers recommend Lovefone
Company Reviews Product Reviews
114
 Questions Metrics
4.9
Based on 4,712 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Anonymous
Verified Buyer
“Phone battery had been running down to nothing in a matter of hours and sometimes cutting out at 20%. Went to lovefone for a battery replacement following recommendations from friends. Was in and out within 15 minutes and now my phone feels like new, lasting a whole day easily on one charge. So glad I got it done it's made such a difference”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“They were really slick and professional. Thanks.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The courteous and efficient staff at Lovefone provide a fast and effective end to end service. We use Lovefone for screen replacement, battery replacements, charging port repairs etc on our corporate ipads and iphones, We use the courier service to collect and return our devices, it is always prompt and we receive regular updates from the courier company regarding the journey of our devices. Our busy user base demands a quick turn around for repairs and Lovefone provide this.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Everything went smoothly. New battery installed in iPhone for very reasonable price. Hard to vouch for quality of replacement battery after just a week, but battery-health app reports it's delivering the advertised power.”
Helpful Report
Posted 7 years ago
Eduardo Gil
Verified Buyer
“Extremelly profesional and really fast”
Helpful Report
Posted 7 years ago
Karen French
Verified Buyer
“Amazing service, fixed my phone in 15 mins , very efficient, highly recommended”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very quick and professional service. Would recommend”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Very pleasant service. made the whole experience easy.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Super Efficient ***** better quality finish than the other shop i have been to.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very quick, friendly service. Website very easy to use. Only charged me for the battery replacement I requested, when it turned out the charging port was just dirty, not defective. Would come back here if I ever had issues with my phone again. Thank you!”
Helpful Report
Posted 7 years ago
Michael Antoine
Verified Buyer
“Friendly service,knowledgeable and quickly dealt with the problem”
Helpful Report
Posted 7 years ago
Serge Meeuwsen
Verified Buyer
“Had them replace the battery of a > 3y old iPhone 5S. Made an appointment for a Saturday afternoon and showed up 25 mins early but this was not a problem. They were able to work on replacing the battery immediately and this took about a 35 mins or so, during which we had a nice coffee in a cafe further up the road. They called to let us know the phone was ready. Upon our return, they notified us that the power button was not functioning. As far as I knew it was, before we handed it in for repairs. They did some further investigation and even tried a new power button, which still didn't work. They also found that there had been some slight water damage because of an internal marking that turns red in case of water damage. None of the connectors were corroded though so we accepted the fact that water damage may indeed have been the cause. After the phone was reassembled, the power button worked again and has worked fine ever since. So all in all I'm very happy with the service provided and their willingness to go above and beyond the call of duty to satisfy their customer.”
Helpful Report
Posted 7 years ago
Mark Paterson
Verified Buyer
“Quick, good quality..”
Helpful Report
Posted 7 years ago
Chung-Li Huang
Verified Buyer
“Efficient. Effective and Kind! Highly recommended to all!!”
Helpful Report
Posted 7 years ago
Jonathan Treacher
Verified Buyer
“Easy to book and got confirmation right away, including text on the day. Service was great and all work done on time. That said, only complaint is re the cost which seems very expensive - even for good service.”
Helpful Report
Posted 7 years ago
Brian Skovgaard
Verified Buyer
“Friendly; happy and super competent. Happy with the new screen.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very efficient, quick service, friendly staff, good location and good quality of work. Would recommend!”
Helpful Report
Posted 7 years ago
Camilla Hogan
Verified Buyer
“Very good quick and efficient service - cheaper than rivals”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt and very friendly service”
Helpful Report
Posted 7 years ago
Anca Herlo
Verified Buyer
“Fast service, very happy with the new battery performance. Friendly and efficient staff.”
Helpful Report
Posted 7 years ago
Lovefone is rated 4.9 based on 4,712 reviews
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