“I ordered the Bluebell Forest Reed diffuser as a surprise present for my sister in law. I was actually out of the country and somewhere along the order process I missed the gift wrap option. I emailed Love Aroma and had a reply by return to say that as I was the first online order that they would gift wrap it for me and it would be free of charge...... thank you so much Lewis!
To top everything else, my sister in law loved the gift, Bluebells are her favourite flower and she said the scent was divine. I will definitely use Love Aroma again”
“I have purchased several items now from Aroma, 1 for myself & 5 for others. I have ordered online & by phone. The parcels arrived extremely well wrapped & protected, the products are great! Two were guts for new homes & the recipients were highly delighted. Very ornate beautiful gifts. Great customer service. I will be purchasing more from this company , thanks guys ????”
“Item never received. Ignored for days and promised another order which never materialised. Back to being ignored, and nearing a MONTH since I placed my order. Absolute sham of a company, stealing money and no clue about customer service. Unbelievable.”
“I placed an order it arrived within two days. It was packed safe and securely.
I would recommend this company for its effecient service. Truly excellent.”
“Unfortunately the candle I ordered had a few marks on. I was told to keep the candle and the same one was sent out with a small extra one withing a couple of days.”
“I love the shop. Always treated politely and professionally by all staff. The manager of Leicester is wonderful. She's always happy to help as well as the staff. Online; fantastic. Speedy delivery well packed never any problems with either store or online. Will continue to use both!”
