Love Groomers Reviews

Name: Love Groomers
Address: 12955 Enterprise Way, Bridgeton, Missouri
Rating: 4.74

4.7 Rating 1,501 Reviews

94 %

of reviewers recommend Love Groomers

Company Reviews

Product Reviews

2,958

Phone:

1-844-610-1005

Location:

12955 Enterprise Way,
Bridgeton
Missouri
63044

Love Groomers 5 star review on 3rd March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

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Posted 3 days ago

“your websiute sucks”

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Posted 1 week ago

We are sorry for your frustrating experience, it's my understanding that you got in touch with a representative who was able to help you place your order. Thank you for letting us know so that we can have our web team take a look at the site.

Posted 1 week ago

“Your site sent me in circles over”

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Posted 2 weeks ago

Oh no, that's definitely not the experience we want for our customers. We'd love to find out some more information and make sure you get the help you need. Please give us a call at 844-610-1005 so we can better assist you!

Posted 1 week ago

“Did not let me use my other payment method using the same card i did now”

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Posted 1 month ago

Hi Arleth, we’re sorry for the trouble with your payment method. We appreciate you bringing this to our attention and will look into what may have caused the issue.

Posted 1 month ago

“Why note free shipping. Now days being that everything is ordered online you should have free shipping.”

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Posted 1 month ago

Hi Arlene, thank you for your feedback. We do offer free ground shipping on orders of $75 or more. Orders under $75 ship for a flat rate of $9.95. We appreciate your order and hope this helps clarify our shipping policy!

Posted 1 month ago

We understand that free shipping is a common expectation. We do offer Free shipping when you spend $75, we try to keep things easy for professionals to get what they need. Thanks for your feedback.

Posted 6 days ago

“My address that I’ve been receiving my shampoo at can longer receive it so now I have to travel to go chase down my order.”

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Posted 1 month ago

We’re really sorry to hear about the address issue. You can edit your address book under your login and profile and each time you order, we'll always ask where you'd like to ship that particular order. If you have any issues editing your addresses, please let us know at 844-610-1005.

Posted 1 week ago

“No way to sign in”

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Posted 1 month ago

Hi, It looks like maybe you have two different email addresses or accounts with us. We can help you further if you'd like to call us during business hours. We can reset your password or help you log in. Our number is 844-610-1005

Posted 1 month ago

“Some prices are wrong”

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Posted 1 month ago

“Took me three tries to place an order”

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Posted 1 month ago

“N/A”

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Posted 2 months ago

We’re sorry to see that we didn’t meet your expectations. I see the package delivered pronmptly, but if there was a problem with your order or something happened during shipping, please reach out to our customer service team. We want the opportunity to make it right and make sure you’re taken care of. Call us at 844-610-1005.

Posted 1 month ago

“Great”

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Posted 2 months ago

“Difficult to place order”

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Posted 2 months ago

We appreciate you letting us know. We know your time is valuable, and we’re always working to make the ordering process as quick and easy as possible. Thanks for your patience and for giving us the opportunity to improve.

Posted 1 month ago

“It would not let me access PayPal to pay for this so I could’ve paid in four payments. I tried over the course of three days and I’m very disappointed that I had to just pay in full because your website was not working for that.”

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Posted 3 months ago

“You won’t process through my PayPal so I had to use Apple”

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Posted 3 months ago

“Groomer forgot my second item delivery. They should resend it by free. 😕”

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Posted 3 months ago

“Was charged a shipping fee despite the order being iver $150 which the website says would be free. Took a week to get the order after being told 2 to 3 days.”

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Posted 3 months ago

Hi Jeffrey, thank you for taking the time to share this feedback. We want to clarify that no shipping fee was charged on your order — orders over $75 qualify for free ground shipping, and that was applied here. Your total reflects only the item cost and tax. On the delivery timing, you're right that it took longer than our standard 2–3 day estimate. That delay was due to the Independence Day holiday, which affected FedEx pickup and transit schedules that week — not something on our end, but we understand that doesn't make the wait less frustrating. We appreciate your review.

Posted 3 months ago

Love Groomers is rated 4.7 based on 1,501 reviews