Lovell Rugby Reviews

Name: Lovell Rugby
Address: Lovell RugbyStadium HouseAspen WayYalberton Tor Ind EstPaignton, Devon
Rating: 2.25

2.3 Rating 52 Reviews

31 %

of reviewers recommend Lovell Rugby

Company Reviews

Questions

Metrics

2.3

Based on 52 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 197 2855

Email:

sales@lovell-rugby.co.uk

Location:

Lovell RugbyStadium HouseAspen WayYalberton Tor Ind EstPaignton
Devon
TQ4 7QR

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Lovell Rugby 1 star review on 18th April 2024

Lee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent customer service and good quality goods”

Helpful Report

Posted 8 years ago

“Placed order for football boots before Christmas (16th December) as a Xmas present for my son delivery date stated 3 to 5 days. It is now the 6th January Still no Boots ? ! Emailed Lovell-rugby Twice but had no response ? ! Phoned so called customer service department 3 times to be fobbed off twice and finally had a phone call returned blaming none delivery of Boots on temporary Christmas staff ! And would be sent straight out ! 8 days later I still have not received my son’s Christmas present ? Can somebody please explain what is going on ? A very disappointed Customer who will be telling others about my experience with Lovell-rugby.”

Helpful Report

Posted 8 years ago

“Shocking customer service placed order and item has never turned up, they have not replied to any emails I have sent and state when you telephone that they will phone back but never do !”

Helpful Report

Posted 8 years ago

“Not only do Lovell rugby offer a great range of shirts and equipment but the returns policy is very good too - essential for an online buyer. Once again very pleased with the options and service provided.”

Helpful Report

Posted 9 years ago

“Easy to order, just price, correct information, delivery on time, it´s good site to order, mainly promotions and rugby boots.”

Helpful Report

Posted 9 years ago

“Great sale and offers, reasonably priced with the latest gear”

Helpful Report

Posted 9 years ago

“Great categorisation of products to explore and make selections. Really easy to analyse product choices in detail. Fast and friendly delivery service with easy returns policy! #LOVELOVELLRUGBY !!”

Helpful Report

Posted 9 years ago

“The product range was good, the prices competitive and speedy delivery.”

Helpful Report

Posted 9 years ago

“Good choice and reasonable prices”

Helpful Report

Posted 9 years ago

“Prompt delivery of a hard to source rugby top”

Helpful Report

Posted 9 years ago

“Everything was delivered on time and as expected”

Helpful Report

Posted 9 years ago

“Ordered a few pieces of kit and paid for express delivery. Parcel didn't arrive on the designated day. I called the following day to be told it wasn't Lovell's error, it was Parcel Force's. They promised me they would speak to Parcel Force and then call me back. No one did. I had to call four times throughout the day for updates. I called again, just as they were closing, and was told that they had passed my number to Parcel Force and they might call me. No guarantees though, and still no apology, just the usual blame throwing. Sure, I'll probably get a refund, but that's not the point. That'll take a few days to come through and even then, I still won't have the kit I required for the game I have tomorrow. Extremely disappointed and frustrated. LT”

Helpful Report

Posted 12 years ago

Lovell Rugby is rated 2.3 based on 52 reviews