“I had a very shocking experience with this company. I ordered several slings to compare fits (they assured me when I contacted them that this was fine and I could return those I didn’t want). I’d never used one before so this made me more comfortable with the online order. They sent the slings in separate orders as they didn’t have them all in stock and decided to use the arrival of the first sling as the date of receipt to start the return period (even though I contacted them to say I’m still waiting for part of the order). I never received the other sling and was never refunded for the first two. I couldn’t return the first two as I wanted to compare it with the third and also didn’t want to pay for return shipping more than once. They said they would issue a credit note which I didn’t want as I just wanted a refund and not to buy anything from them again. However, I never even received the store credit!! My baby also arrived early and we both were recovering when all of this happened but the company was not understanding in the least or communicative (you cant even get in touch with them easily). It was sadly the worst retail experience I have ever had. Thankfully my bank opened a dispute and kindly refunded me for the slings. I hope no one else will have an experience like this when trying to prepare for their little ones. I also posted my review on their site and it was quickly removed. They seem to just feature the five star ones in contrast to the many very negative ones on here (so very dishonest). This company needs to be seriously looked into. Please be careful.”
“So far terrible experience,
One email received about my query. No items delivered, no response on facebook, no response to further emails. No pick up when trying to call. For a highly regarded company this is very disappointing. Will be looking for a refund if query is not responded to.”
“Best price we could find online. Great service. Sling and two toys arrived beautifully packaged in wonderful eco paper packaging. Ordered in Scotland on Thursday evening and arrived on the Saturday morning. Would not hesitate to use site again and definitely recommend.”
“Ordered a beautiful sling and I received it the following day. When I tried it on I had some questions so I started an online chat with ’Beth’ who was extremely helpful.
Beth gave me lots if useful tips and advice and now I am happy!
Amazing customer service!”
“Great price for a fantastic quality item, cheapest we could find online. Dispatched and received quickly with great comms. Couldn’t ask for more :) Absolutely great 👍”
“I'm massively impressed with the whole service I received from Love To Be Natural. From the quickness of delivery, to the easy ordering and to the absolutely beautiful Tula blankets I received. The blankets are so beautiful in colour and the size is perfect for my 19 month olds cot. They wash beautifully as well. Overall I'm massively impressed with this business and I'll definitely be buying from them again.”
“I'm massively impressed with the whole service I received from Love To Be Natural. From the quickness of delivery, to the easy ordering and to the absolutely beautiful Tula blankets I received. The blankets are so beautiful in colour and the size is perfect for my 19 month olds cot. They wash beautifully as well. Overall I'm massively impressed with this business and I'll definitely be buying from them again.”
“Great quality item. Best carrier I've tried, really easy to use. I can see it will get a lot of use! Service and communication was brilliant - ordered and it arrived the next day, even thought it was a Saturday. Can't praise them enough :0)”
“Absolutely fantastic service from Love To Be Natural. Super quick delivery. I was using my new sling less than 24 hrs after purchase! Really loved the personal touches too.”
“Everything was so clear and fast, with wonderful helpful advice. My 4 week old is v happy too - the sling really helps calm him down and nap. Will definately use ltbn again, highly recommend.”
