“The glasses themselves are good, except within a couple of months one of the arms of one of the pair of glasses that were purchased broke, in the ensuring weeks I have been trying to organise a replacement pair. To date I have received one response to my multiple emails. The glasses are not cheap and I would not expect them to break this close to purchase. I cannot think of an incident that would have broken the arm, so it must be due to inferior product make up. So I guess my advice is beware if something goes wrong.”
“I like Low Blue Light's products. (I have bought several of their acrylic screens and a few of their thinner screens). But their customer service has totally gone downhill. They used to be great about replying to emailed questions about their products. However, they stopped replying to emails a couple of months ago. (I checked my spam folder -- nothing there). I've tried sending them direct emails and also emails via their website form. They simply don't reply.”
“I thought the site was okay enough.
My challenge is that I was under the impression they would have arrived by now. I see below here the question "was your delivery on time?" and I can't help but think the answer is NO. It has been a week and I have ordered from two other locations 4 days after this order and already received those products.”