LowBlueLights.com Reviews

Name: LowBlueLights.com
Address: 20620 John Carroll Blvd #205, University Heights
Rating: 4.30

4.3 Rating 314 Reviews

82 %

of reviewers recommend LowBlueLights.com

4.3

Based on 314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 69%
Customer Service
Communication Channels	Email

LowBlueLights.com 5 star review on 22nd May 2023

Catherine Laroche

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very disappointed that the product line has diminished. As a clinician, I’ve recommended Low Blue Lights products to many clients, as well as using them myself. Given the dearth of products available, it seems like I’ll have to find other resources. That’s a shame! Any chance you’ll restock in the near future?”

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Posted 2 months ago

“Horrible customer service - DO NOT BUY from this company”

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Posted 4 months ago

“Website is awful. It was terrible to enter account data and everything ran together. Please upgrade your site. Also youpryour key product was out of stock the two times I was on the site.”

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Posted 4 months ago

“I tried to update my password I never got a link to do this. When I called the company I got a recording saying the voice mailbox was full and could not accept any additional messages. What is going on here? I am very disappointed with your company. Please end it call me. Thank you. Pbk123@aol.com 908-930-9745”

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Posted 1 year ago

“The website is not the most accessible on mobile devices. The format for entering in information was very hard to read. I also never received a confirmation email with my order details.”

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Posted 1 year ago

“Your product is good, but just your customer service that is difficult for customers to get a response from customer service, so your mission cannot be achieved ！And your website system, it's easy to confuse people. So in the end, I didn't get your response. It's a pity that some items in the end I will buy elsewhere.”

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Posted 2 years ago

“No, I do not like them. They give me a headache. I do not use them.”

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Posted 2 years ago

“Still awaiting arrival or order and have been given no confirmation/tracking/shipping.”

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Posted 3 years ago

“One of the lights I received is defective.”

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Posted 4 years ago

Dear Ms. Tatner, We apologize for the faulty light fixture. It may have been damaged travelling overseas. We see that you received the replacement fixture and hope it is satisfactory. Best Regards, LowBlueLights.com

Posted 3 years ago

“Quality control is poor!”

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Posted 4 years ago

“I have been using your low blue light glasses Novelist product for most of the last decade and have absolutely loved them. I have come upon one error that seems to repeat itself for at least the last four pairs I have gotten. The hinge point breaks and the piece that runs to the back of your ear comes away sometime within the first year. This is not done with any real amount of force. Just everyday use. If they were more durable that would be great but right now they are very poor.”

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Posted 4 years ago

“Still not reveived Order #1714549, from February 13. Ordred as priority mail. Please check and revert to mail: kisti.w.ingebretsen@sf-nett.no”

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Posted 4 years ago

Dear Kirsti Wimann Ingebretsen, Thank you for your email. We see that you received your order on March 12. Your order was processed on February 16. It most likely was delayed in customs, which is out of our control. We apologize for the delay. Best Regards, LowBlueLights.com

Posted 3 years ago

“Worst website I've seen in years. If i wasn't determined, I'd have given up trying to purchase. Not optimized for mobile and desktop version nearly as bad. Start over, higher a pro.”

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Posted 4 years ago

“I have been asked to review this product twice but have yet to receive it”

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Posted 4 years ago

“The glasses themselves are good, except within a couple of months one of the arms of one of the pair of glasses that were purchased broke, in the ensuring weeks I have been trying to organise a replacement pair. To date I have received one response to my multiple emails. The glasses are not cheap and I would not expect them to break this close to purchase. I cannot think of an incident that would have broken the arm, so it must be due to inferior product make up. So I guess my advice is beware if something goes wrong.”

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Posted 4 years ago

“One of the bulbs blew out this morning. I only had it a couple of weeks.”

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Posted 4 years ago

“I have to return these since they do not fit over my glasses as I expected. Thank you. --Dan”

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Posted 4 years ago

“I like Low Blue Light's products. (I have bought several of their acrylic screens and a few of their thinner screens). But their customer service has totally gone downhill. They used to be great about replying to emailed questions about their products. However, they stopped replying to emails a couple of months ago. (I checked my spam folder -- nothing there). I've tried sending them direct emails and also emails via their website form. They simply don't reply.”

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Posted 4 years ago

“Have not yet received item”

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Posted 4 years ago

“I have been waiting over a month for my order. Have not received anything. No luck contacting the company.”

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Posted 5 years ago

LowBlueLights.com is rated 4.3 based on 314 reviews