Lucie Annabel Reviews

Name: Lucie Annabel
Address: 28 Oakesway, Hartlepool, County Durham
Rating: 4.72

4.7 Rating 669 Reviews

93 %

of reviewers recommend Lucie Annabel

4.7

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081753091

Email:

mike.parker@hendersondesign.group

Location:

28 Oakesway,
Hartlepool
County Durham
TS24 0RH

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Lucie Annabel 5 star review on 15th May 2025

Beverley Waine

Lucie Annabel 5 star review on 18th June 2024

Angie Lawrence

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered several samples and they were delivered so quickly- great service. The quality of the samples are superb- and the dimensions are such that you get a really good idea on how the paper will look on your wall.”

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Posted 1 year ago

“Ordered Secret Squirrel in Avocado for the wall at the back of my bed, it's beautiful really transformed the room, would highly recommend. From the ordering to the delivery the service was impeccable Thank you”

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Posted 1 year ago

“Excellent service and quality.”

Lucie Annabel 5 star review on 2nd June 2024

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Posted 1 year ago

“We have bought Beautiful wallpapers on a couple of occasions and each time we have not been disappointed. A great range of wallpaper, quality products. Would highly recommend. Customer service experience can only be described as outstanding, putting the customer first, excellent. Thank you. Will always choose Lucie Annabel fist.”

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Posted 1 year ago

“Beautiful wallpaper. It was very easy to hang and looks amazing. Also great service from the team. Thankyou.”

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Posted 1 year ago

“I have ordered a few samples of wallpaper. Love them. The quality is excellent and will definately be placing an order soon. Once I have decided which pattern I prefer. Am still going to order more samples. I am also impressed with the size of the samples. They are large enough to see the full pattern and tape to my wall, unlike most other companies who send tiny samples. Trouble is, I look on Lucie Annabel and keep seeing others, I really like. Hence more samples. Thank you”

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Posted 1 year ago

“Lovely product ,, decorator said was a pleasure to use , packaging very swanky 👍🏻”

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Posted 1 year ago

“Just renovated a flat & used the Art Deco Soleil paper. Very happy with it & only positive comments so far. Decorator didn’t report any problems. Thank you, we’ll recommend you 🤗”

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Posted 1 year ago

“Excellent service and quality product. Used twice now and highly recommend.”

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Posted 1 year ago

“Beautiful wallpaper , good price and quick delivery.”

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Posted 1 year ago

“Wallpaper is beautiful and help team are excellent. However lack of stock is an issue as I require more of one tin of paint that I had already ordered and it is not in stock and no date can be given.”

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Posted 1 year ago

“Excellent customer service , beautiful product . Will def use again”

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Posted 1 year ago

“Beautiful high quality wallpaper, lovely unique design and colours. Arrived within 24 hours of order. Pretty packaging. Very easy to return roll not needed and refund very speedy.”

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Posted 1 year ago

“Very pleased with our wallpaper and it looks lovely on our front room wall ,we only put it on one wall but it's a statement wall”

Lucie Annabel 5 star review on 31st May 2024

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Posted 1 year ago

“I asked for a sample before I decided, and it was a good choice. Good quality paper and great colours. Delivered promptly and nicely packaged in paper and cardboard for guilt-free disposability.”

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Posted 1 year ago

“Very happy with the wallpaper!”

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Posted 1 year ago

“I purchased a number of samples of pink wallpaper which arrived very quickly, the samples were a perfect choice and I could choose the pink I wanted to match with curtains, bedding and accessories. I have now purchased the wallpaper. Many thanks”

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Posted 1 year ago

“Pleased with the look of the paper but not hung it yet not so pleased with a delivery charge having given you an order of £850”

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Posted 1 year ago

“Would highly recommend smooth process luv the paper would deal with this company again my order was next day delivery but didn’t arrive did come the day after company refunded me my p&p no right away answers any questions with in minutes you want be disappointed”

Helpful Report

Posted 1 year ago

“The wallpaper that we purchased was I believe £59 per roll and my Decorator has said in 45 years he has never had to Hang such an “atrocious wallpaper”. The paper was like Christmas wrapping paper was marking as they were putting it up when they tried to wipe the paper to get the air bubbles out the colour came off the paper and this was being fitted onto a wall that had already been cross lined. it took three times as long to hang the paper and in the end he actually was using a soft cloth to try and prevent it from ripping and the colour coming from it his words were he wouldn’t even use this in the toilet! So disappointed the finish is very poor The only saving Grace was that we had such a good Decorator who was able to get any result with it at all so very disappointed .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to post a review. I'm very sorry you have experienced issues with hanging the product and for any trouble this may have caused. Samples are always offer for quality, shade and design impression to which I can see you took full advantage of prior to the full roll purchase to ensure this was as expected. If you have any details on the specific adhesive used or application that may point to the issue at hand, if you can provide anymore detail/images to us via email, we are always happy to assist further. I hope the finished result still looks great on the wall. Kind regards, Thomas Customer Service Team

Posted 1 year ago

Lucie Annabel is rated 4.7 based on 669 reviews