LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,625 Reviews

82 %

of reviewers recommend LuckyVitamin.com

Company Reviews

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Metrics

4.3

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of products; everything I've used for years is available and only one had to be back ordered, and only once. Orders arrive in a timely fashion. The prices are good; I looked all over the Internet and Lucky's prices were the best I found. Very good company.”

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Posted 4 years ago

“GREAT PRODUCT, GREAT SERVICE AND MOST OF ALL PEOPLE AT LUCKY VITAMINS ARE VERY NICE TO TALK TO AND VERY HELPFUL. YOU ALL SHOULD BE PROUD THANK YOU ALL”

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Posted 4 years ago

“fast delivery! Great service and had exactly what I wanted.”

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Posted 4 years ago

“Fast shipping and a great selection ! What more do you need ?”

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Posted 4 years ago

“I love LuckyVitamin! I always buy my health products from them and have been for 6 years. I used to go to Whole Foods or Drugstore.com, but LuckyVitamin is better. They always have quality products with reasonable prices. I always get a 10% coupon with every order and I get a $5.00 gift voucher with my rewards points. I also have a wonderful consultant, Matt Myers, that is always handy to help with any product issues or concerns. They also have current information on the website that explains the products which helps to make good choices for my health. The shipping is free for orders over$49, and my order is shipped the same day I order and arrives in very good condition. The customer service and quality products always keeps me coming back. It's so convenient and I don't need to go anywhere else.”

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Posted 4 years ago

“Wonderful selection of products, excellent prices and quick delivery.”

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Posted 4 years ago

“I have used Lucky Vitamins for 10 years and have never had a problems with them. I find there products fresh and pure, Their customer service has been excellent.”

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Posted 4 years ago

“I have been a customer for years. I get my supplements almost exclusively through luckyvitamin. The selection of products is amazing and very competitive prices. The shipping time has greatly improved as well.”

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Posted 4 years ago

“protects products during shipping, expiration dates into the future, good product selection, and good customer service”

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Posted 4 years ago

“I loved all the item except the Pomegrante. It was bitter.”

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Posted 4 years ago

“The website is easy to navigate with it's search and sort features along with easy price comparisons and customer reviews. I makes choosing a particular brand, item, quantity a pleasure, instead of a hassle and maze of confusion. The delivery is surprisingly fast. The inclusion of packing list with return label, if necessary, is a novel to me. (Amazon lost my return :(. I haven't had to make a return here because selection is so easy. Thanks.”

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Posted 4 years ago

“I have been pretty happy with our Lucky Vitamin orders over the many years I have done business with them. The prices are reasonable and the shipping is always free with my orders. I normally order 6 - 10 items each time so always qualify for the free shipping. My last few orders have also been coming in size appropriate boxes. They used to come in large boxes, which seemed unduly wasteful. Very Happy to see the change from a eco friendly, recycling point of view. About twice a year Lucky Vitamin sends me a much appreciated discount voucher for $5 based on the number of points I accumulate. Pay close attention to what item box you click on when ordering because it is easy to hit the auto refill box that signs you up for automatic shipments that you may or may not want. That is my only criticism of the website. Other than that it is easy to navigate for a technologically challenged person. Order from Lucky Vitamin and you will be happy you did.”

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Posted 4 years ago

“Excellent customer service and prices. I miss wellness consultant Genevieve Greco, she help me with whatever issues and gave wonderful suggestions for supplements.”

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Posted 4 years ago

“Always prompt and accurate deliveries along with excellent products.”

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Posted 4 years ago

“Love Lucky Vitamin!! always fast getting my order and the product line is WONDERFUL ! A life Long Customer for a Better Life!!”

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Posted 4 years ago

“Perfect! On time shipping and great customer service!”

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Posted 4 years ago

“I'm able to get all my supplements -- for a great price -- conveniently delivered. During pandemic lockdown, I even got some foodstuffs. Delivery is timely: well packed but not over packaged.”

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Posted 4 years ago

“I love that I found Lucky Vitamin and that they offer subscriptions on many name brand vitamins!”

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Posted 4 years ago

“I don’t buy vitamins from Amazon anymore. It seems like a lot of scammers are selling fake vitamins. Tip - always sort Amazon reviews by ‘recent’ reviews. Scammers do a bait and switch. They sell legit vitamins, get good reviews, then sell loads of junk. I have not found this to be the case with Lucky Vitamin. When I buy my vitamins here, I get what I pay for.”

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Posted 4 years ago

“LuckyVitamin has always done a great job of packaging and shipping from their fantastic selection of products. I have been a customer for a number of years now, and always come back, and am always satisfied. You can order with confidence!”

Helpful Report

Posted 4 years ago

LuckyVitamin.com is rated 4.3 based on 1,625 reviews