Lullabuy.co.uk Reviews

Name: Lullabuy.co.uk
Address: 38 Norton Road Wembley Middlesex , ,, London
Rating: 4.82

4.8 Rating 95 Reviews

96 %

of reviewers recommend Lullabuy.co.uk

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customerservices@lullabuy.co.uk

Location:

38 Norton Road Wembley Middlesex , ,
London
HA0 4RF

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Lullabuy.co.uk 5 star review on 11th January 2022

Sandra PIMBLOTT

Lullabuy.co.uk 5 star review on 13th November 2020

Roy Oldershaw

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a couple of questions before purchasing, which they happily answered. Easy online ordering and item arrived as described. Excellent service. Thank you.”

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Posted 3 years ago

Thank you, Shahzad, for your amazing 5-star rating of Lullabuy.co.uk. I appreciate your feedback on the great service you received. I am glad you had some questions which were happily answered. Many thanks for the support!

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for your positive review. Glad you liked your order and our service :)

Posted 2 years ago

“Love my items from Lullabuy.”

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Posted 2 years ago

Thanks Debbie for your positive review :)

Posted 2 years ago

“Greaa as t price and speedy delivery on a MIFFY lamp for my Granddaughter.”

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Posted 2 years ago

Thank you for leaving us a positive review, Sara. I hope your Granddaughter liked her Miffy Lamp :)

Posted 2 years ago

“Efficient and lovely customer service with good communication. I bought a lamp with flaw and they acknowledged it and went extra miles to get it exchange for me. Will def use them again.”

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Posted 2 years ago

“Very quick delivery . All was good . Great prices, I do recommend them”

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Posted 2 years ago

Thank you for leaving us a positive review, Anna!

Posted 2 years ago

“Beautifuly packed,quick delivery.thanks so much”

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Posted 2 years ago

Many thanks for the positive review and taking the time to review us :)

Posted 2 years ago

“Very easy shopping experience, item was delivered on time.”

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Posted 2 years ago

Many thanks for the positive review and taking the time to review us :)

Posted 2 years ago

“Ordered item for xmas ordered on 10th of december didnt recieve item they shut the office on the 17th of december didnt even reply to email had to do a pay pal dispute for refund AVOID”

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Posted 2 years ago

Thank you for sharing your experience with us Arron. I am disappointed that you feel this strongly against us and to tell other not to shop with us. We are a small family business and negative feedback like this, which doesn't truly reflect our service and reputation is a little unfair. In our defence, firstly I would like to correct that we received NO emails from Arron directly regarding this matter but only from PayPal when a case was opened. As mentioned across our website and on our dedicated delivery page, we had clearly mentioned our closing and opening times for Christmas but also mentioned that any emails or issues will be looked at when we returned. I am confident that if you had looked at our website again we could have avoided this completely. - Your order was posted out the next available working day and full tracking details provided. - PayPal case open by Arron on 30/12/22. - PayPal dispute escalated by Arron on 31/12/22. - PayPal dispute resolved and refunded by us on 09/01/23 (The day we returned back to the office) (Royal Mail were on strike quite often during the December month. With this, all other delivery companies, including Evri had a sudden overload of parcels and their last posting dates for Christmas delivery was brought forward. We always hope that customer orders are delivered on time every time but on occasion problems do occur and we are proficient in helping to resolve this). We value all customer feedback, and will strive to improve our service in the future. Thank you for helping us become a better company.

Posted 2 years ago

“Great thank you”

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Posted 2 years ago

Glad you liked your order Elizabeth. Thank you!

Posted 2 years ago

“Lovely Miffy lights bought for my 2 daughters. Great quality.”

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Posted 2 years ago

Hi Philippa, Thank you so much for your positive review! Miffy lights are awesome and I'm sure your daughters will love them for many years to come. Take care, Pranjal

Posted 2 years ago

“Ordered Noah’s Ark, so pleased and service and delivery excellent”

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Posted 2 years ago

Thank you so much Alison for your positive review!

Posted 2 years ago

“Never received my order.”

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Posted 3 years ago

Hi, thank you for taking the time to share your feedback. I've looked into this and have to disagree with this feedback. We have not had any communication from you regarding this so it is difficult for us to assist you. However, to provide more light on this I have looked at the parcel tracking information and your order was delivered within 4 days and a signature and proof of delivery was taken upon delivery. Inaccurate feedback does damage a small business like ours. We always put customer service at the top of our list and when there is an problem we are always here to help. Many thanks, Team Lullabuy!

Posted 2 years ago

“Easy to deal with , present arrived on time and was exactly what I ordered.”

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Posted 3 years ago

Thank you for the 5* rating Roisin! We are delighted to hear that you had a positive experience with us from to having your presents arrive on time and being exactly as ordered. We're overjoyed that you've enjoyed shopping with us. Take Care!

Posted 2 years ago

“I ordered from this company and the service was excellent very prompt delivery very pleased definitely will use this company again”

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Posted 3 years ago

Thank you so much for taking the time to leave us a five-star rating! It means the world to us and we love hearing that your experience ordering from us was excellent and that you will consider us again in the future! Thank you again and we look forward to your next visit!

Posted 2 years ago

“Excellent service and excellent price. Would definitely biy from Lullaby again.”

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Posted 3 years ago

Thank you so much for your 5 star rating, Karen! Your feedback means a lot to us. It's especially great to hear that you would buy from us again - we can't wait to have you as a repeating customer :)

Posted 2 years ago

“Wild and soft polar bear trophy head. We love it. Perfect above the inside of our front door. Brings a smile when spotted. Would order again”

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Posted 3 years ago

We're thrilled to hear that you love the Wild and Soft Polar Bear Trophy Head! We are also so grateful to know that you would use us again :) Thank you!

Posted 2 years ago

“Quick and easy ordering and delivery. Product exactly as on the pictures! Would definitely use Lullabuy again!”

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Posted 3 years ago

Thank you for your five-star rating of Lullabuy.co.uk! We are very appreciative of your kind words about our quick and easy ordering and delivery process. We are especially thankful that you would be willing to use us again. Thank you!

Posted 2 years ago

“Great service and price, my friend loved her gift”

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Posted 3 years ago

Thank you so much Jacqueline for your 5 star rating of Lullabuy.co.uk! I'm glad to hear that you had received a great service and hope you can shop with us again in the near future :) Thank you!

Posted 2 years ago

“Very good and quick delivery, informed about delivery, good experience will use you again”

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Posted 3 years ago

Thank you for your 5 star rating and kind words about Lullabuy.co.uk! We are so pleased to hear that your delivery was quick, your were informed about the status of your order, and that you had a good experience overall. We look forward to helping you again soon!

Posted 2 years ago

Lullabuy.co.uk is rated 4.8 based on 95 reviews