Luxplus Reviews

1.2 Rating 201 Reviews
4 %
of reviewers recommend Luxplus
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Luxplus.
How quickly does Luxplus resolve customer queries?
(3 weeks ago)
Greater than 45% of reviewers feedback is Luxplus takes over a week to resolve customer queries.
(3 weeks ago)
45.45%
Industry Average
What is most shocking is that Luxplus customer 'service' refused to take responsibility.
- Anonymous
They say that they are a membership service, but if they were, it would be very clear from the beginning and throughout the process.
- Laura
Poor customer service, correspondence is non existent - not what you expect especially during these times. They save you about 60p off each item and you have to pay £8.99 a month. I’m all for a fair review which this is - avoid.
- Anonymous