Luxury Legs Reviews

Name: Luxury Legs
Address: Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore, Stanmore
Rating: 4.52

4.5 Rating 2,461 Reviews

87 %

of reviewers recommend Luxury Legs

4.5

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8731 5265

Email:

sales@luxury-legs.com

Location:

Luxury-Legs, Suite 2.1 Stanmore Business & Innovation Centre, Howard Road, Stanmore
Stanmore
HA7 1GB

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Luxury Legs 5 star review on 3rd September 2017

Nancy Tetreault

Luxury Legs 5 star review on 14th July 2016

Steffen Goelkel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully packaged Swift delivery”

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Posted 4 years ago

“I have yet to receive my exchange item but the service I received when I had a query about size was exemplary. No cost to myself for returning an item. Just received confirmation if receipt of returned item and replacement being shipped. Brilliant service. Thank you.”

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Posted 4 years ago

“I bought a medium to large Slouchies and they was too small. No larger size available! Beautiful style and colour”

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Posted 4 years ago

“Excellent luxury leggings for demanding customers”

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Posted 4 years ago

“Love Lysse leggings”

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Posted 4 years ago

“Great trousers and a fab service, thanks”

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Posted 4 years ago

“Ordered medium 12/14 and they are tiny. Very disappointed. Although quality is really good 😌”

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Posted 4 years ago

“Great service, goods arrived on time. Would definitely recommend, in love with my Spanx white jeggings.”

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Posted 4 years ago

“A very professional, efficient company”

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Posted 4 years ago

“Speedy delivery. Fabulous product! Ultra comfortable jeggings.”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Zamówienie 1.03.2021 Wysyłka: 19.03.2021”

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Posted 4 years ago

“Hi white jeans type good quality unfortunately I’m a size 10/11 so advised to choose a medium but they were too big !”

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Posted 4 years ago

“I won’t be ordering from you again . The jeans firstly that arrived weren’t anything like the photo and miles too long tho I have long legs I then had the worst time trying to send them back as I only have an I phone and could not tho tried many different ways - find the number for reference to post - it was a nightmare . I tried at one stage to send them back via Royal mail and the post office said no I couldn’t I needed whatever the code / number was and it was only Hermes !! This took two days of messing around . I then finally got through to your company and at lady the girl was helpful and had to send me a print out through the post which arrived thanks to her promptly . You should send the print out return label. There is no way I could read everything on an I phone screen as when one enlarged to read detail it became blurred . Never again - and now you tell me you finally have them and it could take ten days to refund my money Massive disappointment- I await my refund as soon as possible. Jane Ludgate”

Helpful Report

Posted 4 years ago

We are sorry this customer is disappointed. There are 6 images of the jeans on the website and a detailed description so I am not sure why they are not as viewed. With regards returns – we stopped sending out returns labels and forms in order to cut waste and to be environmentally friendly as only 15% are ever used. There is a clear and concise guide to returning items on the website and it really is an easy process. We are always on the end of the phone (Mon-Fri) should customers have any difficulty.

Posted 4 years ago

“excellent service and a very nice packaging!”

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Posted 4 years ago

“Excellent leggings, warm and comfortable.”

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Posted 4 years ago

“I have never received my order!”

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Posted 4 years ago

“Very comfortable socks &good quality”

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Posted 4 years ago

“Great service, excellent speed, with 'special customer' value”

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Posted 4 years ago

“Very good indeed”

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Posted 4 years ago

Luxury Legs is rated 4.5 based on 2,461 reviews