“When I saw the largely negative reviews, I was surprised and so I thought that I would share my experience. I have been a Lycamobile customer for over five years. While I have struggled with their customer service on some occasions, I have never had any major issues, and find most of the people I have spoken to, rather helpful. I have never had any problems with signal and connection speed and I use the internet everyday for research and entertainment. Looking back, I used to always insist on fiber unlimited, now I just use my mobile hotspot as my internet connection for all my devices. This has saved me a ton of money and kept me more in control. (bare in mind everything I've mentioned above is relative to price. Don't expect first class when you pay for economy).”
“I rang Lyca Mobile call centre and spoke with Fidal with my mobile having problems. He was very pleasent, polite, knowledgeable and very reassuring. I will know in a week's time if my problem is resolved. Thank you Fidal.”