“One star is even way to much, shared my daughters experience nicely and polite which wasn’t the best at all, got an email that they’ll contact me in 3 working days, on day 3 only got another email saying that case is closed and asking if I’m satisfied with their service while resolving the issue, when tried to press button that states that I’m unhappy next pages popped out that link is expired. WOULD NOT RECOMMEND !!!!”
“I’m not one bit happy with a piece of engraved jewellery that I got my mam as a present it is absolutely disgusting it looks like a dog chain and I emailed to try get a refund and not one person has emailed me back ! Not a happy customer a Christmas present ruined .”
“Terrible customer service. Two emails sent and no response. The owner initially wrote to me and asked me to contact her if I had any queries but clearly that email is just for appearances.”
“Still waiting on my order that I haven’t received! Heard nothing had to email and only for them to say there was an online issue with the order. Still waiting on an update have been emailing multiple times to get a refund on my order and no reply!! The worst service.”
“I still haven’t received my Purchas. One of the items was out of stock so was told that you could replace it with something similar if I wished. I replied and then emailed you 4 times now with no response.”
“Had an issue with Lynotts delivery destroying my parcel and Annie from customer care was so unhelpful and so unsympathetic to my situation, very disappointed as a first time customer, and very disheartening when you spend alot of money and don’t even get the option to reorder and pay yourself for a replacement”
“I was extremely disappointed with my €50 mystery bundle. On research of these mystery boxes I saw people receive lovely boxes with plenty of jewellery ranging from necklaces bracelets earrings etc. I was really disappointed not to receive any necklace in my package as that’s what I was looking forward to the most. I only received 5 very small pieces (2 earrings, 2 rings and a very plain gold banglet) which in my opinion were not worth the money I paid. I had seen many reviews of these €50 mystery bundles and most people received at least 10 items. I believe social media painted a fake picture of these mystery bundles.”
“50 euro mystery box- containing four poor quality jewellery pieces and box. I don't think the contents match the price paid for it. Baught as a present for someone so it's very disappointing.”
“All bracelets in the mystery box were Taylor Swift Eras tour, wife doesn’t even like Taylor swift. Absolute waste of money. Wouldn’t recommend. Don’t waste your time, literally just sent us an overflow of the Eras tour stock that didn’t sell!!!!”
