“I've been trying to return fine jewelry,a sales associate will not accept my return, because of the tag that was attached to the necklace not only that the store has lied and said the necklace is damaged the reason why they would not accept the item back .”
“Can you give an option to ship products to others as gifts and remove the pricing since people would not like to leave how much they bought a gift for? Please create an option like that.”
“Never buy shoes at Macys!!!!! Terrible customer service!!!!!! On 8/28/23 I bought a $64.00 shoes at Pembroke Lakes. I tried them on, and they blistered my feet. On 8/29/2023 I tried to exchange them, but representative told me there is nothing I can do since I told him I wore them. I kindly asked to see a manager or store manager and to my surprised he told he is the store manager. He did not wear a tag so I asked for his name, AARON. I requested a costumer services phone number and he told me to google it. I asked to help me find it since he was the manager, but he told the manager has nothing to do with provider costumers with phone numbers. If you love your feet and your sanity, do not shop for shoes at Macys.”
