“I had a positive shopping experience with Alison at the formal wear section of Macy’s in Alderwood Mall. She helped me with my choice of a gold long gown for my wedding anniversary. She was professional, patient and knowledgeable. Thank you, Alison.”
“The employee, who name is Melba, helped me tremendously at the Garden City Macy’s bedding department. She helped me find the items I needed and gave me spectacular sales at the register. She is employee of the year and a very nice person!!”
“Highly recommend Macy's Camera Shop in Cebu! The staff was incredibly friendly and helped me pick out the perfect new drone. They have a great selection of gear, and the overall experience was fantastic. It's definitely my go-to place for all my camera need.”
“I always loved to shop at macys for years but today I realized that the customer service that they provide now is not the same workers not only don't want to help you but they are also rude about it. Thank you to Maritza the only worker who took her time to get me to the jewelry dept and assist with doing my refund now that's what I call awesome customer service a worker who actually cares about people not the 2 woman that were running that dept they could care less... kudos to you Marita I hope you get recognized for the wonderful peraon you are and thanks again for helping me!”
“I was shopping in 8000 W Broward Blvd plantation mall FL 33388 and was attended by Menecie at the time and she was very pleasant and helpful in our time of need for my brothers wedding g. She helped my mother to the fullest and was extremely helpful with customer service. She went above and beyond of we needed at the moment and I was great full for everything she did for us. Thank you Menecie for your excellent customer service help. We really appreciate your service and would gladly go back knowing that she is there to always help! Happy Holidays MENECIE!”
“Dear Macy's Team
I want to congratulate the fragrance team in Macy's at the Bayshore mall for outstanding customer service above and beyond. As soon as I entered the department I was greeted quickly and professionally . Adrienne from DIOR was very helpful in my selections. I came in for one special gift and with her suggestions was able to cross off two more gifts off my list.Thank you Adrienne for making a productive and enjoyable experience at DIOR in Macy's.Adrienne is an asset to Macy's and DIOR.
Sincerely,
Desiree”
“Dear Macy's Team,
I wanted to take a moment to express my sincere gratitude for the exceptional customer service I received from Colleen H. during my recent visit to your men’s department.
From the moment I entered the store, Colleen greeted me with a warm smile and a willingness to assist. Her professionalism and attentive nature made my shopping experience enjoyable and stress-free. She took the time to understand my needs and went above and beyond to ensure I found exactly what I was looking for.
Colleen's knowledge of the products and store layout was impressive, and her recommendations were spot-on. It’s rare to encounter someone who genuinely cares about their customers, and her commitment to providing top-notch service truly stood out.
Please extend my heartfelt thanks to Colleen for her exemplary service. She is a true asset to your team, and I look forward to returning to Macy's knowing I will be well taken care of.
Warm regards,
Boston Mike”
“Eyeusalem Game (Macy’s Tacoma) is the best. We bought men’s shoes first (with help from Eyeusalem) fand then headed to the men’s clothing department. Eyeusalem magically was over there, too. Boy, she gets around. She was so helpful with finding sizes for my husband; and so professional and kind. A+ service.”
“I would give Employees area across shoe department, Elba & Jennifer a rating of 10 , anytime I come into the store to make a payment or purchase in their area, both ladies r wonderful, & courteous, the store needs more staff though, ty”
“It’s always a pleasure to shop at Macy’s in Mission Viejo, CA when Manal is there working in the women’s department. She continues to give me outstanding customer service whether she is busy or not. I can always count on her greeting me and giving me the assistance that I need. I never receive this type of service from anyone else in Macy’s. She’s the Best and I always look forward to seeing her when I enter the door of Macy’s.
I hope she is recognized for her awesome work!!
Thanks”
“My sister & I had a professional bra fitting done by Amanda at the Oxmoor location. She was fabulous!! She worked with us for a long time making sure we had the bras that worked best for us. She was patient and very knowledgeable. The Wacoal Back Appeal underwire was my favorite. This brand is expensive but they had my size and the bra looked great on. I’ve since ordered three additional bras in different colors.”
“Fantastic shopping experience with a wide variety of items. Their sales are really great and provide excellent value that can be enhanced further with their coupons. I found a beautiful watch thanks to a sale and coupon that I used recently. Fast service and professional.”
“I think my Suzy Levian Rosed Sterling Silver Brown Cubic Zirconia ring fits perfect and has beautiful colors and sparkles. Makes me feel very happy. I am very happy I got this ring.”
“I need a new mattress and I decided to go to Macys furniture store in Downey. I had gone to several places either no knowledge of mattresses and poor service . Once I went into Macys Naomi the representive helped me out I told her my concerns and she was able to help me select the BEST mattress ! She had me select some that I had in mind and then she recommended the Sealy Euro pilllow top there was medium firm and also a soft selection . I picked the medium firm for my back issues and great for side sleepers as well. Also she helped me with my selection in bed frames etc. The delivery service was on time and very fast and professional truly happy with the service. Naomi was very helpful, knowledgeable and very patient. Truly the best sleep I have ever had no I am able to rest and no more back pain I wake up rested and refreshed. Thank you Naomi!!! 5 stars in my book!”
“They are the best company as far as service. Friendly staff on phone when I had a question. Love the items and descriptions. Very accurate. They even have a price change guarantee. I purchased a beautiful sterling silver cameo necklace. 7 days later it was even less. Texted customer service credit was given back the same day!!!! 😊🌹”
