Made in Tuscany Reviews

4.8 Rating 294 Reviews
95 %
of reviewers recommend Made in Tuscany
4.8
Based on 294 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
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About Made in Tuscany:

We are a retailer of beautiful hand-made bags from Florence, Tuscany. We support the work of artisans going back generations, and capture the rich history and tradition of Tuscany in each of our creations, each one allowing you to bring Tuscany into the everyday. This is easy with a range of bags to suit any circumstance.
All of our Italian leather bags are hand-made to last, so consider each an investment piece for the long term.
Please, if you have any concerns or problems, contact us so we can resolve them. We rely on a very high standard of customer service to create that valued bond of trust with our customers.

How quickly does Made in Tuscany resolve customer queries?
(6 months ago)
Greater than 34% of reviewers feedback is Made in Tuscany resolves customer queries in 2 - 3 hours.
(6 months ago)
97.44%
Industry Average
The very best level of customer service and communication. My bag was slightly delayed but I was kept up to date and my delivery was upgraded. Oh, and the bag if gorgeous! Highly recommended.
- Sara Whitwell
I bought the bag as a birthday present for my daughter and she is absolutely thrilled with it. The leather is beautiful and the bag well made. The service I received from Made in Tuscany, was first class.
- Clare Sparrow
A beautiful bag - very well made with excellent craftsmanship. The shipping took a little longer than expected (3 weeks to the U.S.,) but they kept me posted on its progress. I’m very happy with my purchase and their customer service and I would order from them again.
- Cheryl Mills