MailPlus Reviews

Name: MailPlus
Address: Level 14, Suite 11, 175 Pitt Street, Sydney
Rating: 4.93

4.9 Rating 505 Reviews

99 %

of reviewers recommend MailPlus

Company Reviews

Metrics

Info

4.9

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1300 65 65 95

Email:

customerservice@mailplus.com.au

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MailPlus 5 star review on 22nd March 2022

Onesteel Trading Pty Ltd T/as GFG Alliance

Lauren Minicozzi - Torquay

Justine,

Mr Vintage Australia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"My fellas" here in Melbourne, namely Alistair and Happy are brilliant at their roles. Alistair is always obliging and helpful and when we need anything, it is delivered pronto. Happy is always on time and once he knew our system he also is very obliging and helpful.”

Helpful Report

Posted 3 years ago

“How do you add a 6th star to this thing? When we first moved in to our new Office mail was a nightmare to deal with. Then came MailPlus. If anyone is in doubt of their services, or their team, I'm sorry.. but we can't be friends.”

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Posted 3 years ago

“Mailplus has been a game-changer for our mail delivery and collection process since we engaged them many years ago. Prior to that, it was a couple of us driving into Coolum morning and afternoon to the Post Office, which was very inconvenient as neither of us lived in Coolum. Now our driver, delivers to us Monday, Wednesday and Friday and he is so polite and courteous, always respectful and friendly, and it is a wonderful service. We are very grateful for Mailplus, it has personally made my life a lot easier and for that I am very thankful. Thank you, Mailplus.”

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Posted 3 years ago

“We always recieve exceptional service from our driver and Mailplus is quick and reliable! The website is super user friendly and you can book a parcel in minutes.”

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Posted 3 years ago

“Great service all the time!”

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Posted 3 years ago

“We have been extremely happy with Mail Plus over the many years we have been a client. More so in the last 6 months as our driver/collector (Nav) is the most lovely guy, always wearing a smile, and nothing is a problem for him. There should be more people like Nav in the world. Overall, MailPlus have been a very helpful company for us with Monday to Friday postage delivery and pickup. Their service, and the professional and friendly manner of Nav has made it a pleasant business relationship which will continue for years to come.”

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Posted 3 years ago

“Mailplus are always available on the phone whenever we need them and the mail is delivered before we get into the office each morning.”

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Posted 3 years ago

“Scott is an asset to MailPlus. Always on-time and friendly personality. Our banking is processed quickly as is our mail collection and processing of outgoing mail items. Would definitely recommend MailPlus to anyone requiring a quality professional mail service. Well done Scott!”

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Posted 3 years ago

“Trevor and Joan in Geelong are fantastic, have great customer service and nothing is ever too much trouble.”

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Posted 3 years ago

“Jason is an excellent representative for MailPlus, he is highly professional and very pleasant to deal with. Jason is an asset to MailPlus. I always deal with him in person.”

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Posted 3 years ago

“Scott is a delightful personality and always makes our pickups easy and safe. It's a fabulous service!”

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Posted 3 years ago

“We have been using the services of MailPlus for many years and have been very happy with their service and professionalism.”

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Posted 3 years ago

“Thank you to Mailplus for their professionalism and punctuality particularly over the past two years. With the struggles of office lockdowns, John from Mailplus has always provided a great communication, service and agility. He has certainly proved that a good worth ethic is vital during a time of uncertainty. We thank Mailplus for their support and look forward to continuing our professional relationship in years to come.”

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Posted 3 years ago

“Fast service”

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Posted 3 years ago

“The courier drivers are what makes me rate MailPlus 5/5 due to their amazing service! They are always so lovely and prompt.”

Helpful Report

Posted 3 years ago

“We are a medium to large business. Mailplus have always provided quick and fast delivery. They are a great service provider and have been providing their services for us for over 10 years. Always flexible and have built a wonderful relationship with our colleagues. Simon has been an asset to the Mailplus business. Always providing prompt services and flexibility for us. Thankyou Simon and the Mailplus team! Your services are paramount to our company. Thank you.”

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Posted 3 years ago

“Simon & Houda are extremely proactive and we have a good working relationship. Nothing is too much trouble and they go out of their way to provide excellent service. They are very much a part of the Hunt & Hunt family and we trust them implicitly.”

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Posted 3 years ago

“Using Mail Plus saves staff time going to Post Office and is always reliable and efficent”

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Posted 3 years ago

“Professional and personable service - couriers and staff are always helpful friendly, happy and courteous. They resolve any issues quickly and efficeintly, and are always happy to help with any queries”

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Posted 3 years ago

“Wonderful and incredibly friendly service. The team are very efficient and always respond to my queries very quickly!”

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Posted 3 years ago

MailPlus is rated 4.9 based on 505 reviews