MailPlus Reviews

Name: MailPlus
Address: Level 14, Suite 11, 175 Pitt Street, Sydney
Rating: 4.93

4.9 Rating 503 Reviews

99 %

of reviewers recommend MailPlus

Company Reviews

Metrics

Info

4.9

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1300 65 65 95

Email:

customerservice@mailplus.com.au

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MailPlus 5 star review on 22nd March 2022

Onesteel Trading Pty Ltd T/as GFG Alliance

Lauren Minicozzi - Torquay

Justine,

Mr Vintage Australia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul has not only delivered the mail every day with a smile or a story but when I first started he helped me greatly with the franking/postage of the mail going out. Regards Belinda Stubbing”

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Posted 3 years ago

“Very friendly and efficient service. They go out of their way to be of assistance.”

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Posted 3 years ago

“Mailplus has been with us since 2015 and our Mailplus representative Scott has been such a great help with our banking needs. Would highly recommend the services from Mailplus.”

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Posted 3 years ago

“I have found Mail plus to be always on time, with courteous and friendly staff, and very helpful when needed.”

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Posted 3 years ago

“Our contact is Simon from Parramatta and he is always so helpful when dealing with our office mail. Even with our last-minute office changes with Covid and floods, he's always been so patient with us and our deliveries and pick-ups.”

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Posted 3 years ago

“Very very pleased with the level of service I receive. Stacey and Clayton are always a pleasure to work with.”

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Posted 3 years ago

“I have loved the process from signing up with Kerina, to the ease of booking and packing my parcels and not having to go to the post office anymore! Always reliable and the packages are delivered super quick, even for interstate. Thank you mailplus team!”

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Posted 3 years ago

“Jason and the team at Mail plus are fantastic. Nothing is ever a hassle. He is always on time and goes out of his way to accomodate us.”

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Posted 3 years ago

“Excellent service delivery next day”

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Posted 3 years ago

“The service provided by Mailplus staff is always very efficient, with friendly team members calling to office to deliver and collect the mail. No complaints at all. Have not had to make an enquiry, relating to your following questions. thank you”

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Posted 3 years ago

“Multiplex QLD has been a customer of MailPlus for many years now, and is never short of amazed by their professionalism and willingness to go that extra mile for us! Our delivery drivers are always friendly and punctual, as is our organised Customer Service manager, Rita. MailPlus consistently get the job done with zero hiccups and have a fantastic team that we love to deal with.”

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Posted 3 years ago

“Professional and friendly service as always. That is why we keep using Mailplus!”

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Posted 3 years ago

“We have never had any issues with the driver. Good communication. Thank you!”

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Posted 3 years ago

“Have been using Mailplus for a number of years now. Service has always been of the highest quality. Extremely reliable and they go the extra mile. No request is ever too much trouble. Would not hesitate to recommend.”

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Posted 3 years ago

“Always friendly, helpful,efficient. Can always ring or email with any questions, which are answered promptly. Always kept in the loop, especially when one of the couriers was very ill and were having problems, but was looking to help us in any way.”

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Posted 3 years ago

“Always reliable, always on time - we have used Mail Plus for many years as nothing is ever too much trouble. Would recommend.”

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Posted 3 years ago

“Very reliable, wonderful customer service, would recommend them to everyone”

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Posted 3 years ago

“Our business has been using Mailplus for many years and always happy with the service. Mail is delivered on the days that work for us. Throughout lockdown and people working from home, they were happy to adapt and drop our mail to a different location. It is a great resource for any mail questions and help - whether doing bulk mailouts, posting parcels, as well as regular mail service.”

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Posted 3 years ago

“"My fellas" here in Melbourne, namely Alistair and Happy are brilliant at their roles. Alistair is always obliging and helpful and when we need anything, it is delivered pronto. Happy is always on time and once he knew our system he also is very obliging and helpful.”

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Posted 3 years ago

“How do you add a 6th star to this thing? When we first moved in to our new Office mail was a nightmare to deal with. Then came MailPlus. If anyone is in doubt of their services, or their team, I'm sorry.. but we can't be friends.”

Helpful Report

Posted 3 years ago

MailPlus is rated 4.9 based on 503 reviews